2013
DOI: 10.1007/s40171-013-0044-7
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Impact of User’s Internal Flexibility and Participation on Usage and Information Systems Flexibility

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Cited by 15 publications
(11 citation statements)
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References 76 publications
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“…It also demonstrates how each variable has an impact on a different dimension of performance effectiveness. This model aligns with previous research highlighting the value of strategic planning and strategy implementation (Ittner & Larcker;, Kaplan & Norton, 1996Meekings, 1995;Neely & Adams, 2001;Tapinos et al, 2005;Thomas & William, 2005), strategic flexibility (Bishwas, 2015;De Toni & Tonchia, 2001' Sharma et al, 2010, SPM system design (Bierbusse & Siesfeld, 1997;Bourne, Neely, Mills, & Platts, 2003;Bourne, Neely, Platts, & Mills, 2002;Eccles, 1991;Kaplan & Norton, 1996;Neely & Adams, 2001;Schneiderman, 1999;Taticchi, Balachandran, Botarelli, & Cagnazzo, 2008), IS flexibility (Byrd & Turner 2000;Palanisamy & Foshay, 2013;Sharma et al, 2010), SPM management issues (Akhtar & Mittal, 2015;Bourne et al, 2002Bourne et al, , 2003Chen & Jones, 2009;Eccles, 1991;Gimbert, Bisbe, & Mendoza, 2010;Hacker & Brotherton, 1998;Ittner & Larcker, 2003;Martinez & Kennerley, 2005), and performance feedback and learning (Kaplan & Norton, 1992;Meekings, 1995). All these factors directly influence SPM effectiveness in measuring and managing enterprise performance (de Waal, 2003;Davis & Albright, 2004;Fleming et al, 2009;...…”
Section: Insights Lead To New Spm Modelsupporting
confidence: 87%
“…It also demonstrates how each variable has an impact on a different dimension of performance effectiveness. This model aligns with previous research highlighting the value of strategic planning and strategy implementation (Ittner & Larcker;, Kaplan & Norton, 1996Meekings, 1995;Neely & Adams, 2001;Tapinos et al, 2005;Thomas & William, 2005), strategic flexibility (Bishwas, 2015;De Toni & Tonchia, 2001' Sharma et al, 2010, SPM system design (Bierbusse & Siesfeld, 1997;Bourne, Neely, Mills, & Platts, 2003;Bourne, Neely, Platts, & Mills, 2002;Eccles, 1991;Kaplan & Norton, 1996;Neely & Adams, 2001;Schneiderman, 1999;Taticchi, Balachandran, Botarelli, & Cagnazzo, 2008), IS flexibility (Byrd & Turner 2000;Palanisamy & Foshay, 2013;Sharma et al, 2010), SPM management issues (Akhtar & Mittal, 2015;Bourne et al, 2002Bourne et al, , 2003Chen & Jones, 2009;Eccles, 1991;Gimbert, Bisbe, & Mendoza, 2010;Hacker & Brotherton, 1998;Ittner & Larcker, 2003;Martinez & Kennerley, 2005), and performance feedback and learning (Kaplan & Norton, 1992;Meekings, 1995). All these factors directly influence SPM effectiveness in measuring and managing enterprise performance (de Waal, 2003;Davis & Albright, 2004;Fleming et al, 2009;...…”
Section: Insights Lead To New Spm Modelsupporting
confidence: 87%
“…(11) IT flexibility influences financial perspective (Byrd and Turner, 2000;Palanisamy and Foshay, 2013;Sharma et al, 2010);…”
Section: Discussion and Interpretationmentioning
confidence: 99%
“…It is positively correlated with mass customization, market position and innovativeness of the organization (Byrd and Turner, 2000). User's internal flexibility, user participation and usage flexibility increases the IF (Palanisamy and Foshay, 2013).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Innovativeness is typically defined distinctly considering technological, organizational, and market-based dimensions (Danneels and Kleinschmidt, 2001). Furthermore, recent studies (Palanisamy and Foshay, 2013;Kryvinska et al, 2014;Chipulu et al, 2020) also suggest that it relates to the amount of external and internal resources necessary to create a new product or complete a project. With more innovativeness, technological discontinuities increase and call for more organizational, market-based, and environmental changes.…”
Section: Hypothesesmentioning
confidence: 99%