2022
DOI: 10.35741/issn.0258-2724.57.6.41
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Impact of Triple Bottom Line Sustainability on Small Food Catering Business Success

Abstract: This research paper aims to scrutinize the impact of triple bottom line (TBL) sustainability on the success of small business enterprises (SBEs) in the food catering industry using real data collected by using a reliable and valid questionnaire based on the literature. The questionnaire was distributed to a purposive sample consisting of 500 small business owners. Running IBM SPSS 24.0 and AMOS 22.0 on the 441 questionnaires retrieved from the participants, representing a response rate of 82.2%, it was clarifi… Show more

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“…Intense domestic and international competition, coupled with a growing emphasis on quality and the necessity to reduce operational costs, has led many organizations to adopt Total Quality Management (TQM) practices (Bouranta et al, 2019). TQM serves as a strategic framework to enhance product and service quality, streamline operations, and foster a culture of continuous improvement (Abbas, 2020;Alhammadi and Alayed, 2022a). Quality improvement is not just a buzzword; it is a strategic necessity for organizations striving to maintain a competitive edge and meet the ever-growing expectations of consumers.…”
Section: Introductionmentioning
confidence: 99%
“…Intense domestic and international competition, coupled with a growing emphasis on quality and the necessity to reduce operational costs, has led many organizations to adopt Total Quality Management (TQM) practices (Bouranta et al, 2019). TQM serves as a strategic framework to enhance product and service quality, streamline operations, and foster a culture of continuous improvement (Abbas, 2020;Alhammadi and Alayed, 2022a). Quality improvement is not just a buzzword; it is a strategic necessity for organizations striving to maintain a competitive edge and meet the ever-growing expectations of consumers.…”
Section: Introductionmentioning
confidence: 99%