“…On the other hand, service users' perceived needs for treatment increase with severity of distress (Chen et al, 2020), and this is particularly true for sufferers of somatic symptoms, because their symptoms interfere with daily life Xu et al, 2022). Recognition of psychological distress, often through somatic symptom complaints, is determined by the competence and attitude of PCPs in mental health care (Sun et al, 2015(Sun et al, , 2023, and their relationship with service users (Sun, Lam, Lam, Lo, Chao, Lam, & Chan, 2019;Sun, Lam, Lam, Lo, Chao, Lam, & Wu, 2019). The combined effects of the specific components under predisposing, enabling, and need factors influence the help-seeking behaviors, determining the use of professional or informal help sources, or not seeking help (Jiang et al, 2018;Shi, Lu, et al, 2020;Shi, Shen, et al, 2020;Sun et al, 2017).…”