Impact of the quality costs applied in automotive and metal-mechanical manufacturing SMEs in the North of Aguascalientes Municipality of Rincon de Romos

Abstract

This research is the result of 4 investigations carried out in the northern region of Aguascalientes. The municipalities on which this research is based are Aguascalientes, San Francisco de los Romo, Rincon de Romos, and Jesús María. The objective of this study is to investigate the costs incurred by companies in carrying out their operations in the municipality of Rincon de Romos. The realization of this research allows us to know the costs incurred by these surveyed companies in order to know in what percentage the highest quality costs applied, whether in prevention costs, evaluation costs, internal failure costs and external failure costs.