Impact of the adoption of corporate governance practices on the performance of information technology projects

Abstract

This work illustrates the use of tools that allow linking project objectives with the vision and strategy of the organization, monitoring effectiveness and controlling the development of activities, to improve project results. One of these tools is precisely the balanced scorecard, which contemplates additional strategic dimensions to the traditional ones in the field of project management, known as the triple constraint (time, scope and cost). This research paper analyzes the impact of the use of the balanced scorecard in the management of information technology projects in Colombia. The results obtained are presented when comparing projects developed with different monitoring and control methodologies, for projects that have implemented the balanced scorecard including strategic measurement dimensions. The study involved 105 project managers. The results of the study provide empirical evidence that concludes that the balanced score card is a tool that improves the effectiveness and efficiency of project management. In addition, the results show that the balanced score card improves the effectively achieves alignment of the with the organization’s strategy.