Impact of technology-based integrated responsive supply chain on operational performance: a case of a volatile market

Ishtiaque, Shagufta; Siddiqui, Danish Ahmed; Ahmed, Waqar

doi:10.1504/ijlsm.2020.105917

Cited by 16 publications

(6 citation statements)

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“…Narver and Slater (1990) have described MO as the organizational culture, which develops the required course of actions necessary for the making of superior value for customers and it is considered as the set of activities that exhibits customer orientation, competitor orientation and innovative orientation. Market-oriented organizations give emphasizes on understanding customer needs by collecting, analyzing and distributing customer-related information throughout the firm to generate superior value for their customers (Fang et al , 2014; Ishtiaque et al , 2020). Customer orientation is the understating of target buyers to construct the right value proposition.…”

Section: Review Of Relevant Literaturementioning

confidence: 99%

Understanding the influence of lean and agile strategies on creating firms’ supply chain risk management capabilities

Ahmed

Rashdi

2020

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Purpose Lean and agile strategies are two basic supply chain paradigms that strategist decouples based on their internal and external environment. This study aims to identify the influence of market orientation (MO) and quality management (QM) deployment on the supply chain strategies. Furthermore, this study also seeks empirical evidence of the impact of these core strategies on creating risk management capabilities. Design/methodology/approach Quantitative research technique is deployed to explain the phenomenon. The data was gathered through a structured scale questionnaire from supply chain professionals working at different manufacturing firms. Valid data of 134 respondents is then analyzed through partial least squares structural equation modeling for further empirical understanding. Findings The outcome of the research indicates that MO capability; as an external drive is a key to make an operational strategy. QM as an internal control is more prone to formulating a lean strategy (LS). Another important finding is that LS does not complement risk management capabilities especially in an uncertain market condition. Practical implications The study suggested concrete implications for risk management through the right mix of lean and agile supply chain strategies. There are some good insights for the supply chain policy-makers working in a developing country. Originality/value This study will provide empirical evidence for managing supply chain risk through an effective strategy making.

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Section: Review Of Relevant Literaturementioning

confidence: 99%

Understanding the influence of lean and agile strategies on creating firms’ supply chain risk management capabilities

Ahmed

Rashdi

2020

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“…The framework for this study was designed based on a broad review of the past literature. Previous studies were mainly focused on IT flexibility as the flexibility of the IT infrastructure (Kopanaki et al , 2018; Ishtiaque et al , 2020). On the other hand, the current study explains IT flexibility on three levels: strategic, transactional and operational.…”

Section: Discussionmentioning

confidence: 99%

Understanding the impact of technological flexibility at different decision levels to reap enterprise resource planning benefits

Ahmed,

Najmi,

Majeed

2024

JSIT

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Purpose This paper aims to provide a framework regarding Information Technology (IT) Flexibility in Supply Chain and its relationship with the benefits we could see from Enterprise Resource Planning (ERP) systems. Furthermore, this research explores the moderating effect of Process Integration Capability in the relationship between IT flexibility and ERP benefits. Design/methodology/approach This research model will help organizations get additional benefits from their ERP systems that incurred huge costs, time and multiple resources at their implementation. The technique used for analyzing data is structural equation modeling (SEM), and data is collected from 107 respondents through a questionnaire from Business and IT Professionals. Findings The study findings reveal a positive and significant relationship between IT flexibility and ERP systems benefits; moreover, results also confirmed that the organization's process integration capability significantly increased the benefits of ERP systems. The findings also highlight empirical evidence about the significance of the top-to-bottom approach investing in IT flexibility and the bottom-to-top approach during the implementation of IT systems for successful implementations. Practical implications This study has various implications for practitioners that help them successfully implement and long-term viability of their IT infrastructure. Originality/value This study's findings will help IT managers and strategists make effective decisions for creating IT flexibility in alignment with the strategic goals to realize the desired results expected from ERP systems and implementations of new IT systems.

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“…To overcome the drawbacks of the Delphi method, the fuzzy-based Delphi method was introduced by Ishikawa et al (1993). To facilitate group decision-making, various researchers have used the fuzzy Delphi method in combination with fuzzy AHP.…”

Section: Fuzzy Delphi Methodsmentioning

confidence: 99%

“…Ongoing advances in technology can ease sensing through data collected in real-time (Gunasekaran et al, 2008). Several authors have contended that a data-driven supply chain has a positive effect on supply chain responsiveness (Ishtiaque et al, 2020;Yu et al, 2018). The application of predictive analytics includes identifying safety risks, predicting the sustainability performance of the supply chain, and evaluation of packaging material (Kamble et al, 2020).…”

Section: Technological Capability and Supply Chain Responsivenessmentioning

confidence: 99%

Technology-Driven Responsiveness in Times of COVID-19: A Fuzzy Delphi and Fuzzy AHP-Based Approach

Chauhan

Akram

Gaur

2021

JGBC

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Supply chain responsiveness creates value for firms and their stakeholders and is a key towards generating above-normal profits for firms. Consequently, there has been a surge of research on it, which has expanded due to the pressures to be responsive during the pandemic of COVID19. Responsiveness is an attribute wherein the supply chains are equipped to respond resolutely and within a suitable timeframe to consumer requirements. The trouble to businesses posed by COVID-19 caught several firms off-guard. Further, there is limited research on the augmentation of supply chain responsiveness through new technologies. The present research, therefore, applies a hybrid approach by combining fuzzy Delphi and fuzzy AHP to understand the technology-driven enablers of supply chain responsiveness by employing a case company in food retail. The investigation reveals that supply chain integration technologies, sustainable manufacturing technologies, and smart warehousing are the most important enablers of supply chain responsiveness in the context of food supply chains. The results aid the key enablers that need attention and resources to be directed towards these enablers to eliminate a chance of missing on a successful transition into a more responsive supply chain.

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Impact of technology-based integrated responsive supply chain on operational performance: a case of a volatile market

Cited by 16 publications

References 0 publications

Understanding the influence of lean and agile strategies on creating firms’ supply chain risk management capabilities

Understanding the influence of lean and agile strategies on creating firms’ supply chain risk management capabilities

Understanding the impact of technological flexibility at different decision levels to reap enterprise resource planning benefits

Technology-Driven Responsiveness in Times of COVID-19: A Fuzzy Delphi and Fuzzy AHP-Based Approach

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