2012
DOI: 10.5897/ajbm11.1136
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Impact of supply chain management practices on innovation and organizational performance in Iranian Companies

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Cited by 20 publications
(32 citation statements)
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References 60 publications
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“…The performance of a retailer is not entirely dependent on its own performance, rather performance of all the members of the supply chain contributes to the overall performance of the retailer. Keeping this in mind, the framework includes SRM as a variable (De Toni and Nassimbeni, 2000;Gharakhani et al, 2012;Li et al, 2005;Narasimhan and Kim, 2002), which focuses on the relationship between the suppliers and the firm. It ensures that the upstream logistics processes are in place.…”
Section: Srmmentioning
confidence: 99%
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“…The performance of a retailer is not entirely dependent on its own performance, rather performance of all the members of the supply chain contributes to the overall performance of the retailer. Keeping this in mind, the framework includes SRM as a variable (De Toni and Nassimbeni, 2000;Gharakhani et al, 2012;Li et al, 2005;Narasimhan and Kim, 2002), which focuses on the relationship between the suppliers and the firm. It ensures that the upstream logistics processes are in place.…”
Section: Srmmentioning
confidence: 99%
“…If all the members in the supply chain share information regularly regarding the status of sales from the point of sale at the retailers side, the status of delivery from the supplier side and the status of shipment from the freight forwarder side, then the firm will be able to operate the business with much more predictability instead of fire-fighting all the time. Therefore, it is hypothesized that IS has a positive impact on FP (Cao and Zhang, 2011;Gharakhani et al, 2012).…”
Section: Ismentioning
confidence: 99%
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“…Os autores afirmam que existem várias práticas de gestão, mas tratam apenas de cinco dimensões que possibilitaram a mensuração no modelo proposto, que são: parceria estratégica com fornecedor, relacionamento com o cliente, nível de compartilhamento de informação, qualidade de compartilhamento de informações e postergação conforme demanda. Estudos anteriores indicaram que a parceria com fornecedor estratégico tem um impacto sobre vários aspectos do diferencial competitivo, como o preço/custo, em que essa parceria pode alavancar as capacidades estratégicas e operacionais das organizações participantes individualmente, ajudando-as a obter benefícios contínuos (LI et al, 2006;WOOK-KIM, 2006;LENNY-KOH et al, 2007;PETROVIC-LAZAREVIC et al, 2007;CHIOU et al, 2011;GHARAKHANI et al, 2012;ARDIANTO et al, 2013).…”
Section: Práticas De Gestão Da Cadeia De Suprimentosunclassified
“…Customer relationship management is the key and most critical component of a supply chain (Gharakhani & Hamidi, 2012). Customer relationship includes all practices that are required to effectively build continuing and ongoing customer relations, manage customer queries or complaints and enhance customer satisfaction (Li et al, 2006).…”
Section: B Supply Chain Practicesmentioning
confidence: 99%