Impact of staff training on university productivity through job satisfaction: A study of ISO 9001- certified institutions
Shahzaf Iqbal,
Dr. Mubashir Hanif,
Dr. Sohaib Khan
Abstract:The study examines the influence of staff training on university productivity through the job satisfaction of academic and administrative staff in ISO 9001-certified universities in Pakistan, utilizing a quantitative research approach. Data were gathered through online surveys using purposive sampling from academic and administrative staff, with analysis performed using SmartPLS-4. The results indicate that staff training significantly influences both job satisfaction and university productivity, with job sati… Show more
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