Impact of public service motivation on work evaluation and counterproductive work behaviour
Phakane M. Masukela,
Petronella Jonck,
Petrus A. Botha
Abstract:Orientation: Public service motivation has increased in prominence in recent years, even though the influences on employee behaviour and attitudes have not received as much emphasis.Research purpose: This research investigates the impact of public service motivation on job satisfaction, organisational commitment, work engagement and counterproductive work behaviour.Motivation for the study: Counterproductive work behaviour of public service employees results in the citizenry developing negative perceptions abo… Show more
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