Impact of Patient Engagement on Healthcare Quality: A Scoping Review

Abstract

Patient engagement (PE) is a well-known strategy introduced and implemented by pharmaceutical and medical device companies for patient compliance and adherence to treatment protocols during clinical trials and care processes. This can affect a wider range of outcomes such as the quality of treatment decisions and quality of care outcomes. Few studies have paid attention to it. The involvement of patient is one of the crucial stakeholders of health care in their treatment that makes controversial opinions about the potential outcomes of their engagement in various aspects of healthcare. This scoping review was conducted in 2022 to collect the results of PE. The search was performed in the MEDLINE and Web of Sciences databases. The selected documents were categorized and reported by the direct content analysis method. Out of 3974 published documents, 17 articles were selected. Findings are categorized into 4 groups: (1) Health outcome, (2) patient compliance, (3) self-efficiency, and (4) return on investment. PE can improve both treatment outcomes and consequently patient satisfaction and health, as well as the productivity of the service provider. However, increasing self-care and patient adherence are among the positive effects of this engagement on the patient, and return on investment is still a challenge for PE.

Global trends in psycho‐oncology research investments 2016–2020: A content analysis

“…More research into novel interventions that build on theoretical models is needed for successful health promotion in this area. Moreover, placing the patient at the forefront of decision making is important for improving health outcomes, reducing costs and enhancing the patient‐doctor relationship 26 . With such wide‐ranging benefits it is clear that finding ways of effectively engaging of patients in their treatment decisions is key.…”

Efficacy of the PRO-CTCAE mobile application for improving patient participation in symptom management during cancer treatment: a randomized controlled trial

“…For this reason, ePRO is expected to improve patient participation [ 23 ]. However, previous randomized controlled trials on ePRO have not evaluated the improvement of patient participation, which is an important mediator in regular clinic visits [ 4 , 13 , 15 , 18 , 19 , 24 ].…”

Barriers to and enablers of the promotion of patient and family participation in primary healthcare nursing in Brazil, Germany and Spain: A qualitative study

“…Increased participation has the potential to promote quality of care and invigorated self‐efficacy for patients 33 . However, previous studies have shown that ensuring patient participation in PHC nurses' daily practice can be challenging.…”

“…7,32 Increased participation has the potential to promote quality of care and invigorated self-efficacy for patients. 33 However, previous studies have shown that ensuring patient participation in PHC nurses' daily practice can be challenging. Therefore, more research on the conditions that can enable patient participation and the barriers that currently hinder it remains necessary.…”