Impact of nurse supervisor on social exclusion and counterproductive behaviour of employees

Abstract

This study aimed to examine how ostracism and narcissistic nursing supervisors affect the counterproductive work behaviour of junior nurses, with political skills as a moderator, in a country-specific context. This study achieved its objectives by reviewing the literature on ostracism, narcissism, counterproductive work behaviour, and political skills as well as the outcomes of relevant previous studies. The social exchange theory and conservation of resources theory were drawn upon to explain the relationships under study. An adapted questionnaire was used to gather responses using a5-point Likert scale. The obtained data were analysed using Smart-PLS 3. Ostracism and narcissistic nursing supervisors were found to contribute to the counterproductive work behaviour of nurses. The moderating roles of political skills on the proposed relationships were also assessed. Based on asample of junior nurses, the obtained results appeared to support the hypothesised relationships. Conclusively, when nurses encounter ostracism and narcissistic nursing supervisors, they are more likely to react with counterproductive work behaviour with alow level of political skills, and vice versa. The use of external self-reporting measure for narcissism produced more concise results. The dark aspects of human behaviour in the organisational and behavioural contexts were Kashif Ali ABOUT THE AUTHORS Kashif Ali obtained his master's degree in Project Management from the Department of Management Sciences, COMSATS University Islamabad Pakistan in 2016. He is currently doing Ph.D. in the Management Sciences from Universiti Teknologi PETRONAS (UTP) Malaysia. His current research is centered on quality management, industrial revolution 4.0, human behavior, and sustainable development.

Forty years of political skill and will in organizations: a review, meta-theoretical framework and directions for future research

“…Multiple studies have found that political skill also buffers the detrimental effect of workplace ostracism, coworker incivility and victimization (Ali and Johl, 2020;Bentley et al, 2017;De Clercq et al, 2019;Karatepe et al, 2019;Wu et al, 2012;Yang and Treadway, 2018;Zhao et al, 2013). While facing detrimental behaviors from coworkers and supervisors, politically skilled individuals are less likely to engage in counterproductive behaviors because they are more confident and able to find solutions to the issues (Bentley et al, 2017;Sun et al, 2022;Zhao et al, 2013).…”

The Role of Dark Personalities and the Setting in Explaining Counterproductive Work Behavior among Nurses in China

“…Narcissists may do everything that is required to boost their ego, even pushing others down and engaging in CWB to achieve this goal (Baloch et al, 2017). Based on a positive relationship between head nurses' narcissism and their subordinates' CWB, Ali and Johl (2020) concluded that head nurses' narcissism increased CWB among their subordinates. Because the needs of lower-level nurses are constantly ignored by their narcissistic supervisors, they experience frustration and eventually retaliate with CWB.…”

There is No Bad Religion. There are Only Bad People

“…Furthermore, it is predicted that religious harassment will have an indirect effect, i.e., via hatred on perceived workplace exclusion. Certainly, religious harassment can take the form of verbal abuse and social isolation, as does harassment based on gender or ethnicity (Ali & Johl, 2020;Amin & Ahmad, 2018). Lack of tolerance towards religious differences in the workplace has greater potential to create situations of harassment.…”

“…Here intolerance is a kind of narrow-mindedness, prejudice, and chauvinism of one's beliefs about others' beliefs, i.e., religious harassment. This study is an attempt to know the outcomes of religious harassment at organizations in the form of hatred and workplace exclusion and to know how the issue of religious harassment is becoming more alarming day by day (Ali & Johl, 2020).…”