Impact of Motivation on Organizational Citizenship Behaviors in Nepalese Non-Life Insurance Companies

Abstract

This paper attempts to examine the impact of motivation on organizational citizenship behavior in Nepalese non-life insurance companies. Data are collected through a structured questionnaire from 325 respondents of 20 non-life insurance companies of Kathmandu valley. Descriptive and causal-comparative research design are used to achieve the objectives and descriptive as well as multiple regression models have been used to analyze the data. Organizational citizen behavior is the dependent variable and authority, autonomy, promotion, salary, recognition, career opportunity are independent variables. It is observed that all independent variables have a positive and significant relationship with organizational citizenship behavior.

Impact of Psychological Empowerment of Organizational Citizenship Behaviour: A Study of Private Insurance Companies in the Northern Province, Sri Lanka

“…There has been an emerging interest to examine the factors that direct employees to perform sufficiently and also to go beyond the key tasks by voluntary effort which is considered as OCB. There are evidences of the determinants of OCB in the insurance industry in many contexts, for example, Indonesian insurance industry (Pradana, Fakhri, Gilang, & Khairin, 2018), Nepalese insurance companies (Upadhyay & Adhikari, 2020), etc. However, it is very rare to come across empirical evidences in the Sri Lankan insurance industry.…”