Impact of Mobile Banking Adoption on the Technical Efficiency of Commercial Banks in Ethiopia: An Analysis from 2010 to 2022

Hordofa, Dereje Fedasa

doi:10.21203/rs.3.rs-3146976/v1

Cited by 1 publication

(1 citation statement)

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“…Studies have identified key drivers of mobile banking adoption, including global mobile phone penetration, competitive advantage, customer convenience, strategic importance, customer demand, low perceived risk/security concerns, and stakeholder partnerships (Zhang et al, 2018). Additionally, the convenience and accessibility of mobile banking have been emphasized as potential factors bridging the banking divide in rural communities, contributing to financial inclusion (Hordofa, 2023). Furthermore, the impact of COVID-19 has highlighted the significance of mobile banking as a contactless financial inclusion tool during the pandemic (Zeya, 2022).…”

Section: Key Technologies Driving Financial Inclusionmentioning

confidence: 99%

Financial Inclusion Through Technology: A Review of Trends in Emerging Markets

Titilola Falaiye,

Oluwafunmi Adijat Elufioye,

Kehinde Feranmi Awonuga

et al. 2024

Int. j. manag. entrep. res

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Financial inclusion, the universal access to affordable financial services, has emerged as a critical component for fostering economic development, especially in emerging markets. This study presents a comprehensive review of trends in financial inclusion through technology, focusing on its transformative impact in emerging markets. In recent years, technological advancements have paved the way for innovative financial solutions, breaking down traditional barriers to access and bridging gaps in financial services. Mobile banking, digital wallets, and blockchain technologies have become instrumental tools in extending financial services to previously underserved populations. This review delves into the key trends shaping the landscape of financial inclusion in emerging markets, highlighting the role of technology as an enabler. The rise of mobile banking has been a game-changer, allowing individuals with limited access to traditional banking infrastructure to conduct financial transactions seamlessly. Digital wallets have gained prominence, offering a secure and convenient means for users to store, transfer, and receive money. Blockchain technology, with its decentralized and transparent nature, has facilitated the development of innovative financial products like cryptocurrencies, providing alternative avenues for financial inclusion. However, challenges persist, including concerns related to data security, regulatory frameworks, and the digital literacy of users. The review critically examines these challenges and explores potential solutions to ensure the sustainable growth of financial inclusion initiatives in emerging markets. Moreover, the COVID-19 pandemic has underscored the importance of resilient and accessible financial systems. The review assesses the pandemic's impact on financial inclusion trends, highlighting both the vulnerabilities exposed and the opportunities for further integration of technology in addressing economic shocks. This review contributes to the evolving discourse on financial inclusion through technology in emerging markets. By identifying trends, challenges, and opportunities, it offers valuable insights for policymakers, financial institutions, and technology innovators seeking to drive inclusive economic growth through technological interventions. Keywords: Finance, Technology, Emerging Markets, Financial Inclusion, Review.

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Section: Key Technologies Driving Financial Inclusionmentioning

confidence: 99%