Impact of Media Richness on Reduction of Knowledge-Hiding Behavior in Enterprises

Labafi, Somayeh; Khajeheian, Datis; Williams, Idongesit

doi:10.4018/978-1-5225-2956-9.ch008

Cited by 9 publications

(11 citation statements)

References 33 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Despite much types of research on antecedents of knowledge hiding, managers have not yet been able to control this knowledge hiding behavior in organizations ( Anand et al, 2020 ). Though there have been few types of research about the consequences of knowledge hiding ( Zhao et al, 2016 ; Labafi et al, 2017 ; Kumar Jha and Varkkey, 2018 ; Bari et al, 2019 ; Butt and Ahmad, 2019 ; Iqbal et al, 2020 ; Alnaimi and Rjoub, 2021 ; Zhai et al, 2021 ), those are not enough to understand the wholesome contexts for knowledge hiding’s unfavorable consequent behaviors. However, the consequences of knowledge hiding need the researcher’s attention.…”

Section: Review Of Literaturementioning

confidence: 99%

Impact of Knowledge Hiding Behaviors on Workplace Invincibility: Mediating Role of Psychological Contract Breach

Wen

Zheng

2022

Front. Psychol.

View full text Add to dashboard Cite

In recent years, knowledge hiding has gained much popularity in the knowledge management literature. Apart from that, antecedents and consequences of knowledge hiding are being scrutinized at present. There have been many studies on the triggering forces of knowledge hiding; however, the uncivil behaviors at the workplace have led the organizations and employees in trouble due to its possible associating factors, which is well explained by social influence theory. One such factor that this study has identified is knowledge hiding behavior at the workplace. This is a quantitative cross-sectional study based on a survey. The population taken in this study is the middle and low-level managerial staff of the software houses located in China. The respondents were selected based on convenient random sampling, and a sample size of 287 is used in this study. The data collected were employed with the partial least square structural equation modeling using Smart-PLS 3. The findings of this study show that apart from evasive hiding, playing dumb and rationalized hiding plays a significant role in predicting workplace incivility. In addition, psychological contract breach (PCB) has been taken as the mediating variable. The violation of psychological contracts among employees can indulge them in negative feelings that may convert to workplace incivility at any available opportunity of revenge which is well explained by social influence theory. Workplace incivility cannot be completely eradicated from the organizations; however, it can be controlled by making relevant policies. The civility among the employees can be attained by due managerial interventions and training of the employees considering the protection of victims and due punishment to the perpetrator.

show abstract

Section: Review Of Literaturementioning

confidence: 99%

Impact of Knowledge Hiding Behaviors on Workplace Invincibility: Mediating Role of Psychological Contract Breach

Wen

Zheng

2022

Front. Psychol.

View full text Add to dashboard Cite

show abstract

“…The most difficult task is to prevent students from hiding their knowledge on social media. Labafi et al (2017) and Liu et al (2017) investigated the controversial anonymity of information on social media sites (e.g., fear and guilt). With the emphasis on the opposition, this study was the first step in the study of hidden information in SNSs (Fang, 2017).…”

Section: Knowledge Hidingmentioning

confidence: 99%

Impact of Personality Traits on Knowledge Hiding: A Comparative Study on Technology-Based Online and Physical Education

2021

Front. Psychol.

View full text Add to dashboard Cite

Knowledge hiding has been a variable of interest that has led to major intangible losses to organizations, especially in this pandemic era when everything has shifted to online platforms and social media. Knowledge hiding has taken a new turn into the field of knowledge management. Moreover, the major players in knowledge hiding are the personality characteristics of individuals that have now found a way of expression without coming into the spotlight. This study is a necessary one in this time of online working environments where the role of personality traits and psychological ownership has been explored to understand their impact on the knowledge hiding within the organizations of China, and furthermore, to understand what role social status plays in moderating these relationships. The sampling design used is convenient random sampling with a sample size of 298 managers. This study has used the software Smart-PLS 3.3.3 for analyzing the data. The data relied on and was validated using preliminary tests of reliability and discriminant and convergent validities using the measurement model algorithm. Further, the partial least square technique was used to find the equation modeling for the variables, with the help of a structural model algorithm using 500 iterations for bootstrapping. The findings of the current study show that the personality traits of the “BIG FIVE” model positively predict knowledge hiding, except for openness to experience. At the same time, psychological ownership plays a partial mediating role.

show abstract

“…Media richness has gained much attention in recent years given the advancement of modern technologies that facilitated the enhancement of media delivery and quality, influence, and outreach. Some of the key domains that have been previously explored include: the effects of media richness on social media [63], education learning [64], trust and loyalty [65], organizational learning [66], information quality [67], marketing [68], and communication [69].…”

Section: Research Hypotheses Of Media Richness and Creativitymentioning

confidence: 99%

Technology-Enhanced Learning for Graduate Students: Exploring the Correlation of Media Richness and Creativity of Computer-Mediated Communication and Face-to-Face Communication

et al. 2020

View full text Add to dashboard Cite

The objective of the research was to explore and compare the differences in potential creative thinking that media richness had on learners in creativity training through two different types of communication formats; computer-mediated communication, and face-to-face communication. The results indicated that the computer-mediated communication format performed better than the face-to-face in terms of the fluency, flexibility, and originality dimensions of creative thinking. The computer-mediated communication format also had a greater level of media richness perception (i.e., use of multiple cues, language diversity, and personal focus of the medium) than the face-to-face format. In terms of the combined effectiveness of computer-mediated communication, and face-to-face formats, the use of multiple cues, language variety of perception of media richness had direct effects on the fluency of creativity. There was also a positive correlation between the elaboration of creativity and the use of multiple cues, language variety, and personal focus of the medium in the perception of media richness. Furthermore, language variety was correlated with creativity and flexibility. The research findings highlighted the importance of the availability of immediate feedback on media richness, whereas creativity cognition should focus on the breadth and depth of the information, which contributes to enhancing the creativity of individuals or a group of employees.

show abstract

Impact of Media Richness on Reduction of Knowledge-Hiding Behavior in Enterprises

Cited by 9 publications

References 33 publications

Impact of Knowledge Hiding Behaviors on Workplace Invincibility: Mediating Role of Psychological Contract Breach

Impact of Knowledge Hiding Behaviors on Workplace Invincibility: Mediating Role of Psychological Contract Breach

Impact of Personality Traits on Knowledge Hiding: A Comparative Study on Technology-Based Online and Physical Education

Technology-Enhanced Learning for Graduate Students: Exploring the Correlation of Media Richness and Creativity of Computer-Mediated Communication and Face-to-Face Communication

Contact Info

Product

Resources

About