Abstract:4The research investigates the impact of the leadership's perspective on the effectiveness of operational risk management (ORM) at commercial banks based on the Basel Committee on Banking Supervision (BCBS). A quantitative method is utilized through the scale's reliability analysis, External Factor Analysis and regression with a dataset of 300 observations from the survey in 2021. The survey sample was determined to be senior staff with at least three years of experience working in the risk management departme… Show more
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