Impact of leadership role perspective on conflict resolution styles - a study on small and medium sized entrepreneurs of Karnataka State in India

Abstract

Perceptual studies are important because of the influence of perception on individual behavior. The behavior of an individual is known to be influenced by activation of traits like stereotypes; behavior of leaders and entrepreneurs is no exception. The leadership role perspectives of entrepreneurs play an important role in the behavior of entrepreneurs as leaders of organizations. One of the important behavioral indicators of entrepreneurs is their conflict resolution styles. There is hardly any empirical research that focuses on Leadership role perspective and conflict resolution styles of an entrepreneur. The present study attempts to bridge this research gap by focusing on the relationship between two leadership role perspectives (Benevolent and Benevolent-Authoritative leadership role perspective) and conflict resolution styles (Cooperative, Competitive and Avoiding Style) of entrepreneurs who are steering small and medium enterprises (SMEs). For the study, data is collected through a self-administered online questionnaire from 238 SME entrepreneurs of Karnataka, who were selected by convenience judgmental sampling method. Descriptive statistics, Confirmatory Factor Analysis and Structural Equation Modeling were used for analyzing the data. Leadership role perspectives and conflict resolution styles were extracted using factor analysis and thereafter, tested for reliability and validity. The results indicate that the role perception of leaders has an impact on their conflict resolution styles. The study is relevant today because entrepreneurs'/ leaders' conflict resolution style is a major concern in SMEs due to its importance in problem-solving as well as motivating and retaining employees.

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