Impact of Interpersonal Justice on Organizational Citizenship Behaviour, Turnover and Organizational Commitment with Moderating Role of Perceived Organizational Support

Abstract

This paper aims at investigating the causal as well as correlational relationship between interpersonal justice (independent variable) and organizational citizenship behavior, turnover and organizational commitment (criterion variables). It also examines the moderating role of perceived organizational support. To do this data was collected from a large public healthcare organization having 3000 employees. 180 close ended questionnaires were administered to randomly selected employees and 103 questionnaire perfectly filled in from all respects were selected for analysis. Apart from descriptive statistics, correlational and regression analysis were made using SPSS. Data substantiated the existence of significant positive relationship of interpersonal justice with perceived organizational support, organizational citizenship behavior and turnover. However, its' relationship with organizational commitment appeared insignificant. The results of this study are quite consistent with the literature.