2020
DOI: 10.21608/ijhth.2020.103064
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Impact of Human Resources Management Practices on Turnover Intention through Intrinsic Motivation: Evidence from the Jordanian Hospitality Industry

Abstract: In light of the difficult challenges facing the hospitality industry, actual employee turnover becomes an important issue facing the hospitality industry due to its negative impacts on hotels' performance, sustainability, and growth as well as the failure to satisfy customers' needs. Drawing on the social exchange theory, the present paper is a literature review paper that aims to investigate theoretically the antecedents of employee turnover intention. Some critical research gaps were found through this theor… Show more

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Cited by 3 publications
(3 citation statements)
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“…Like many business sectors, human resources in the Jordanian hotel sector face several challenges, including the rise in turnover intention (Rashidah & Ayman, 2020). This problem has significant negative effects on business performance.…”
Section: Introductionmentioning
confidence: 99%
“…Like many business sectors, human resources in the Jordanian hotel sector face several challenges, including the rise in turnover intention (Rashidah & Ayman, 2020). This problem has significant negative effects on business performance.…”
Section: Introductionmentioning
confidence: 99%
“…Melalui upaya ini, diharapkan karyawan akan merasa lebih terikat dan berkomitmen pada organisasi, yang pada akhirnya dapat meningkatkan kinerja organisasi secara keseluruhan Perceived organizational support juga memiliki peran penting dalam work engagement perawat di daerah terdepan, tertinggal, dan terluar. Dukungan organisasi yang memadai dapat meningkatkan work engagement perawat dan meminimalisir tingkat turnover [30].…”
Section: Analisis Asumsiunclassified
“…Among the challenges facing human resources, particularly in Jordan's hotel sector, is the high turnover intention (Jarwan & Ibrahim, 2020). Because this challenge has a significant negative impact on the performance of organizations, many field studies have been conducted…”
Section: Introductionmentioning
confidence: 99%