Impact of Hedonistic Trust and Value on Digital Wallet User Loyalty in Indonesia Through Satisfaction Mediator
Andyan Pradipta Utama,
Nana Trisnawati,
Fitri Nurulafiah
et al.
Abstract:The Covid-19 pandemic made people have to avoid physical contact, this provides a promising opportunity in the era of industrial revolution 4.0, particularly in the financial industry and e-commerce business. The physical distancing policy pushed by the World Health Organization (WHO) has motivated people to engage in contactless activities, one of which is payment transaction. Government authorities in some countries are taking action to encourage non-contact payments as a precaution against the growing sprea… Show more
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