2023
DOI: 10.1287/mnsc.2022.4435
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Impact of Health Information Exchange Adoption on Referral Patterns

Abstract: Efforts to promote Health Information Exchanges (HIEs) on a nationwide scale are beset with major challenges, and one of them is its meaningful use for both physicians and patients. Referrals potentially provide a context for the meaningful use of HIE, and we are yet to understand how HIEs affect referrals. This research studies the impact of HIE on referral patterns. We establish that participation in an HIE network increases the referrals sent to and received from other HIE participants. We investigate this … Show more

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Cited by 7 publications
(3 citation statements)
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“…In comparison with that of specialty provider groups, PCP groups may have lower rates of HIE use because of “differences in the centrality of PCPs and specialists in provider referral networks” [ 14 ]. Specialty provider groups plausibly seek to maintain as many connections as possible to PCP groups via HIE because provider HIE adoption has been proven to increase the number of referrals received [ 29 ], and specialists often prominently rely on referrals from PCPs for new patient acquisition. In turn, this compels specialty provider groups to maintain high rates of HIE use for both sending health information and receiving health information, as it allows them to not only acquire new patients in a more effective and efficient manner but also better participate in these referral networks, should they need to refer a patient to a provider of another specialty or subspecialty, or close the referral loop by returning a given patient’s medical record back to the referring PCP.…”
Section: Discussionmentioning
confidence: 99%
“…In comparison with that of specialty provider groups, PCP groups may have lower rates of HIE use because of “differences in the centrality of PCPs and specialists in provider referral networks” [ 14 ]. Specialty provider groups plausibly seek to maintain as many connections as possible to PCP groups via HIE because provider HIE adoption has been proven to increase the number of referrals received [ 29 ], and specialists often prominently rely on referrals from PCPs for new patient acquisition. In turn, this compels specialty provider groups to maintain high rates of HIE use for both sending health information and receiving health information, as it allows them to not only acquire new patients in a more effective and efficient manner but also better participate in these referral networks, should they need to refer a patient to a provider of another specialty or subspecialty, or close the referral loop by returning a given patient’s medical record back to the referring PCP.…”
Section: Discussionmentioning
confidence: 99%
“…In response to this challenge, it can be alleviated through cooperation mechanisms between different cities, including sharing health resources, so as to promote better coverage of health services in different cities, thereby improving the overall level of public health services ( 48 ). At the same time, some medical networks can improve the efficiency of referral by quickly sharing the information of referred patients, so as to reduce the damage to equity caused by referral problems caused by hospital classification ( 49 ). On the other hand, starting from the population level, paying attention to the small cities that are often ignored is also an effective way to promote the fair allocation of medical resources ( 50 ).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Simply as a matter of practicality, once connected to an HIE, it may be easier and cheaper for providers to refer patients to other connected providers participating in their exchange network (Ramaiah et al, 2012). In fact, prior research suggests that primary care providers may be more likely to refer patients to specialists that are members of the same HIE network than specialists that are nonadopters of HIE (Eftekhari et al, 2016). If the connected primary care providers care for patient populations with desirable reimbursement rates, this influence on referral patterns could also result in cascading changes to the hospital's overall payer mix (Vest & Kash, 2016).…”
Section: Theoretical Frameworkmentioning
confidence: 99%