Impact of Having an Early Briefing among Residents/Owners in Reducing Strata Disputes in Malaysia

Abstract

Strata living is now a trend of community life in urban areas. With the limited use of land as a residential area, strata development has become the main agenda of developers to meet the demand for housing needs. Nevertheless, the notion of living close to each other and shared facilities induced inevitable strata disputes among strata dwellers and relevant authorities alike in the past. It was so prevalent that it compelled the government to enact a new and more comprehensive Strata Management Act in 2015. This research aims to identify common strata disputes that arise, and whether an early briefing can help to reduce strata disputes in Malaysia. The researchers adopted quantitative methods using descriptive analysis from 56 respondents to achieve the objectives. The findings from this research demonstrate that those residents are keen to participate in an early briefing, and have demonstrated the importance of early briefings to residents in order to minimise disputes. Thus, early briefings can address residents’ concerns at an early stage, and this can reduce strata disputes in the future. It is hoped that this research can give insight into strata management and prove that early briefing can be adopted as a standard practice to lessen strata disputes in strata development and management in the country.

Residents' satisfaction of property management mobile applications: a study in the context of strata property in Kuala Lumpur, Malaysia

“…The application usage eases the process for residents to monitor the security of the property through mobile phones and surveillance system integration at any time and location (Elfasakhany et al ., 2011) as indoor safety and security of residents are essential in property management (Demirkan, 2013). Moreover, security issues have been found to be significant in strata properties in Malaysia (Chong et al ., 2021).…”

Optimizing The Best Practice of Building Maintenance Management System (BMMS): Modern Computerized System at Strata Title Residential Property in Malaysia

“…According to Rabe et al, [25], a stratum building consists of a building separated into portions consisting of the accessory parcel and a provisional block, with everything else, such as corridors, lifts, external walls, open space and water tanks, being classified as common property. Urban areas in Peninsular Malaysia often have a shortage of land available for the development of landed property, hence high-rise residential buildings are in high demand.…”

“…Thus, in order to preserve the building and facilities in good condition, residents are obliged to pay a service charge as a fee, while the Management Corporation (MC) is in charge of administering the facilities supplied. This is to ensure efficient strata property administration, which will help longterm development Rabe et al, [25]. It is unavoidable given that both the government and private sector are delivering stratum homes to support various national housing plans, particularly to meet the needs of low and middle-income people [27].…”