Impact of education on security practices in ICT

Abstract

Original scientific paperIn assuring the security in information technology, user awareness and acquired-user habits are inevitable components, yet they may be qualified as the feeblest ones. As the information technology tries to put its best in providing maximum security, user awareness plays a key-role. Additionally, although the literature provides studies on approaches for teaching information security, there are not many evidences on the impact of education level. Therefore, this study investigates the impact of the education level on user security awareness in using the Information and Communication Technology (ICT) products. For this purpose, a survey was conducted among 433 citizens from different layers of the society. Interestingly, the results indicated that education level has significant impact on all security issues included in the analysis regarding computer usage, web usage and e-mail usage. Keywords: Education and ICT security awareness, Education and ICT usage, E-mail security, Computer security, Web security Utjecaj obrazovanja na sigurnosne mjere u ICTIzvorni znanstveni članak U provođenju sigurnosnih mjera u informatičkoj tehnologiji, svijest i stečene radne navike korisnika neizbježne su komponente. Ipak, može ih se označiti i kao najslabije. Premda informatička tehnologija nastoji činiti najviše što može da bi osigurala maksimum sigurnosti, svijest korisnika o tome je ključna. Uz to, iako se u literaturi mogu naći radovi koji se bave načinima podučavanja sigurnosti u informatici, nema ih mnogo koji razmatraju utjecaj stupnja obrazovanja. Stoga se u ovom radu ispituje utjecaj stupnja obrazovanja na to koliko su korisnici svjesni potrebe primjene zaštitnih mjera pri korištenju proizvoda informatičke i komunikacijske tehnologije (ICT). U tu je svrhu provedeno ispitivanje na grupi od 433 građana, pripadnika raznih društvenih slojeva. Zanimljivo je da su rezultati pokazali kako nivo obrazovanja značajno utječe na pitanja vezana uz provođenje zaštitnih mjera kad se radi o uporabi računala, internetske mreže i e-pošte.

The influence of social education level on cybersecurity awareness and behaviour: a comparative study of university students and working graduates

“…It is known that an individual's education level correlates with his/her ISA (Aivazpour & Rao, 2020;Chua et al, 2018;Wiley et al, 2020). In particular, education on information and communication technology (ICT) can positively benefit one's ISA (Bostan & Akman, 2015;Brilingaitė et al, 2020;Sheng et al, 2010). Related studies have predominantly focused on the education received by an internet user.…”

“…Das commented that a change of behaviours is likely when there is "social proof" that others are doing the same. Conversely, if a well-educated internet user is surrounded by under-educated users, whose security awareness is not as high (Bostan & Akman, 2015), the welleducated individual may reduce safe practices over time. These studies suggest that social influences from workplace, family and friends can affect individuals' attitudes and behaviours towards cybersecurity.…”

“…The extended KAB model anticipates that university students will have similar cybersecurity knowledge owing to similarly high education background and adequate ICT knowledge (Bostan & Akman, 2015). However, their attitude towards cybersecurity will be influenced by the external environment, which ultimately changes their internet behaviours.…”

Disruptive Technologies in the Operation of Insurance Industry

“…According to Schmidt [1] it is essential for insurers to use personal data of insureds responsibly, to preserve their trust, and at the same time, enable compliance with data protection requirements, always keeping in mind ethical issues. Research of Bostan and Akman [28] indicates the relationship between education level, web security awareness, and knowledge about different secure web applications.There are ethical and societal concerns, for example in the areas of privacy and data protection, or regarding the evolving access to insurance for high-risk individuals. According to the Deloitte [6] study customer profiling is prominent for better customer experience, but the profiling process should be aligned to protect the privacy of customer data.…”

A contribution to the research of children protection in use of Internet

“…As information technology tries to do its best in providing maximum security, the user's awareness plays the key role [17]. This research was carried out on a case study of Kosovo.…”