Impact of economic incentives on quality of professional life and on end-user satisfaction in primary care

Badía, Joan Gené; Escaramis-Babiano, Georgia; Sans-Corrales, Mireia; Sampietro-Colom, Laura; Aguado-Menguy, Françoise; Cabezas, Carmen; Gallo, Pedro

doi:10.1016/j.healthpol.2006.02.008

Cited by 40 publications

(25 citation statements)

References 25 publications

(17 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Catalan PHC teams are financed by a per capita budget and by a variable part related to the achievement of health-care quality objectives, measured with performance indicators [6,8]. Evaluation of primary health-care teams must take these structural factors into account to avoid erroneous measurements of service quality due to the non-modifiable structural factors that affect the results.…”

Section: Discussionmentioning

confidence: 99%

“…Primary health-care teams obtain a per capita budget which also has a variable part based on the achievement of health-care quality objectives measured with performance indicators [7]. This incentive is subsequently transferred to the salaries of the professionals themselves since 2003 when ICS launched a performance payment scheme among its public physicians and nurses [8].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Population and primary health-care team characteristics explain the quality of the service

et al. 2008

Self Cite

View full text Add to dashboard Cite

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Population and primary health-care team characteristics explain the quality of the service

et al. 2008

Self Cite

View full text Add to dashboard Cite

“…Asch et al 18 found that, following the introduction of a PM system, facilities improved not only on PM scores but also on related clinical measures that were not tracked by the PM system. Other studies have found inconsistent relationships between PM and the patient-centeredness of care 19 20. However, none of these studies attempted to identify a comprehensive set of ancillary benefits or to integrate these benefits into a conceptual framework of the effects of PM.…”

mentioning

confidence: 99%

More than a score: a qualitative study of ancillary benefits of performance measurement

et al. 2014

View full text Add to dashboard Cite

A comprehensive understanding of the effects of performance measurement systems needs to incorporate ancillary benefits as well as effects on clinical performance scores and negative unintended consequences. Although clinical performance has been the focus of most evaluations of performance measurement to date, both patient care and provider satisfaction may improve more rapidly if all three categories of effects are considered when designing and evaluating performance measurement systems.

show abstract

“…The questionnaire on the characteristics of the home care professionals was developed on evidence-based literature on job satisfaction among care professionals in the elderly home care setting [1415161718192021212324252627282930313233343536373839404142434445464748495051525354]. This questionnaire mainly consists of pre-existing validated questions and scales: the Copenhagen Psychosocial Questionnaire [6667], the Copenhagen Burnout Inventory [68], the impact subscale of the Job Role Quality survey [69], the Intention-to-turnover scale [70], the Scheduling Dissatisfaction Scale [51], the Physical Workload Scale [71] and the Individualised Care Scale-nurse [7252].…”

Section: Methodsmentioning

confidence: 99%

Quality of Care and Job Satisfaction in the European Home Care Setting: Research Protocol

Eenoo

Roest

Hout

et al. 2016

International Journal of Integrated Care

View full text Add to dashboard Cite

Introduction:Since the European population is ageing, a growing number of elderly will need home care. Consequently, high quality home care for the elderly remains an important challenge. Job satisfaction among care professionals is regarded as an important aspect of the quality of home care.Aim:This paper describes a research protocol to identify elements that have an impact on job satisfaction among care professionals and on quality of care for older people in the home care setting of six European countries.Methods:Data on elements at the macro-level (policy), meso-level (care organisations) and micro-level (clients) are of importance in determining job satisfaction and quality of care. Macro-level indicators will be identified in a previously published literature review. At meso- and micro-level, data will be collected by means of two questionnaires utilsed with both care organisations and care professionals, and by means of interRAI Home Care assessments of clients. The client assessments will be used to calculate quality of care indicators. Subsequently, data will be analysed by means of linear and stepwise multiple regression analyses, correlations and multilevel techniques.Conclusions and Discussion:These results can guide health care policy makers in their decision making process in order to increase the quality of home care in their organisation, in their country or in Europe.

show abstract

Impact of economic incentives on quality of professional life and on end-user satisfaction in primary care

Cited by 40 publications

References 25 publications

Population and primary health-care team characteristics explain the quality of the service

Population and primary health-care team characteristics explain the quality of the service

More than a score: a qualitative study of ancillary benefits of performance measurement

Quality of Care and Job Satisfaction in the European Home Care Setting: Research Protocol

Contact Info

Product

Resources

About