Impact of diversity training on employees and consumers: A review and research agenda

Thakur, Prachi; Dhar, Rajib Lochan

doi:10.1111/ijcs.12823

Cited by 11 publications

(7 citation statements)

References 210 publications

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“…On one hand, social media plays a pivotal role in driving digital transformation by offering new channels for direct interaction with clients and gathering valuable information that complements traditional marketing research methods (Roelen‐Blasberg et al, 2023). On the other hand, it is important to acknowledge that user‐generated content on social media platforms is not subject to peer review and often lacks proper source citations, making it challenging to verify the credibility and sources of the information shared (Ma & Atkin, 2017).…”

Section: Social Media and Digital Transformationmentioning

confidence: 99%

Digital transformation: A multidisciplinary perspective and future research agenda

Paul,

Ueno,

Dennis

et al. 2024

Int J Consumer Studies

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Digital transformation has had an unprecedented influence on all sectors of business over the last decade. We are now entering an era characterized by the extensive digital transformation of businesses, society, and consumers. Therefore, digital transformation has become a pivotal focus for organizations across various sectors in recent years. Despite differing scholarly perspectives on the concept and elements of digital transformation, a consensus exists that it significantly impacts consumer decisions and necessitates organizational adaptation. Recent challenges such as the COVID‐19 pandemic have further accelerated the need for digital transformation and its effects on consumers. This necessitates an editorial perspective on this most important topic to establish future research agenda encompassing the various dimensions of digital transformation. The purpose of this editorial perspective is to review research on digital transformation from a multidisciplinary viewpoint and provide insights into several key domains—Internet‐of‐Things, social media, mobile apps, artificial intelligence, augmented and virtual reality, the metaverse, and corporate digital responsibility—that are poised to fuel the pace of digital transformation. Each domain is analyzed through a lens of introduction, role, importance, multifaceted impact, and conclusions. Future research directions are suggested.

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Section: Social Media and Digital Transformationmentioning

confidence: 99%

Digital transformation: A multidisciplinary perspective and future research agenda

Paul,

Ueno,

Dennis

et al. 2024

Int J Consumer Studies

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“…The commonly used PRISMA protocols are used primarily by researchers performing systematic literature reviews [51]. While these protocols enable researchers to present their studies in an organized and consistent manner, they provide limited support for conclusions and justifications [52]. To address these limitations, an alternative protocol was suggested, namely the SPAR-4-SLR protocol, specifically created for systematic literature reviews [53].…”

Section: Spar-4-slr Protocolmentioning

confidence: 99%

Interpretive Structural Modeling: Research Trends, Linkages to Sustainable Development Goals, and Impact of COVID-19

et al. 2023

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Interpretive structural modeling (ISM) is widely used to understand the complex connections between different components. This study presents a bibliometric overview of ISM research, with a focus on its linkages to the Sustainable Development Goals (SDGs) and the impact of COVID-19. The study analyzed 1988 publications on ISM published between 2012 and 2021, of which 1202 were directly mapped to the SDGs and 59 were related to COVID-19. The study identified key authors, institutions, countries, and journals involved in the research and their linkages to the SDGs. The results showed that ISM research is strongly linked to SDG 12 (on responsible consumption and production) and SDG 9 (on industry, innovation, and infrastructure). We also identified influential SDGs on the basis of centrality measures such as betweenness and eigenvector. The top four countries contributing to ISM publications were India, China, the United Kingdom, and the United States. The most frequently cited journals were Benchmarking: An International Journal, Sustainability, the Journal of Modelling in Management, and the Journal of Cleaner Production. Four main clusters were identified in the ISM research, including (1) integration with AHP and fuzzy logic for promoting sustainability alignment, (2) ISM-based strategy development for various stakeholders, (3) ISM-based decision-making in various fields, and (4) ISM-based risk evaluation. For the first time, studies that used the ISM approach to understand the epidemiological characteristics of COVID-19 were identified, and their key findings were discussed. The study also identified several emerging topics for future ISM research, such as blockchain and IoT, environmental management systems, climate change adaptation, smart cities, and humanitarian logistics and their potential linkages to the SDGs.

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“…The commonly used PRISMA protocols are primarily used by researchers performing systematic literature reviews (Harju, 2022). While these protocols enable researchers to present their studies in an organized and consistent manner, they provide limited support for conclusions and justifications (Thakur et al, 2022). To address these limitations, an alternative protocol was suggested -the SPAR-4-SLR protocol -specifically created for systematic literature reviews (Paul et al, 2021).…”

Section: Spar-4-slr Protocolmentioning

confidence: 99%

Interpretive Structural Modeling: Research Trends, Linkages to Sustainable Development Goals and Impact of COVID-19

Sreenivasan¹,

Suresh²,

Nedungadi³

et al. 2023

Preprint

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Interpretive Structural Modelling (ISM) is widely used to understand the complex connections between different components. This study presents a bibliometric overview of ISM research with a focus on its linkages to the Sustainable Development Goals (SDG) and the impact of COVID-19. The study analyzed 1988 publications on ISM published between 2012 and 2021, of which 1202 were directly mapped to the SDG and 59 were related to COVID-19. The study identified key authors, institutions, countries, and journals involved in the research and their linkages to the SDG. The results showed that ISM research is strongly linked to SDG 12 (Responsible Consumption and Production) and SDG 9 (Industry, Innovation and Infrastructure). We also identified influential SDG based on centrality measures like betweenness and eigenvector. The top four countries contributing to ISM publications were India, China, the United Kingdom, and the United States. The most frequently cited journals were Benchmarking: An International Journal, Sustainability, Journal of Modelling in Management, and Journal of Cleaner Production. Four main clusters were identified in the ISM research, including (1) integration with AHP & Fuzzy Logic for promoting sustainability alignment, (2) ISM-based strategy development for various stakeholders, (3) ISM-based decision-making in various fields, and (4) ISM-based risk evaluation. For the first time studies that used ISM approach to understand the epidemiological characteristics of COVID-19 were identified and their key findings were discussed. The study also identified several emerging topics for future ISM research, such as blockchain & IoT, environmental management systems, climate change adaptation, smart cities, and humanitarian logistics and their potential linkages to SDG.

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Impact of diversity training on employees and consumers: A review and research agenda

Cited by 11 publications

References 210 publications

Digital transformation: A multidisciplinary perspective and future research agenda

Digital transformation: A multidisciplinary perspective and future research agenda

Interpretive Structural Modeling: Research Trends, Linkages to Sustainable Development Goals, and Impact of COVID-19

Interpretive Structural Modeling: Research Trends, Linkages to Sustainable Development Goals and Impact of COVID-19

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