Impact of Digital Transformation on Retail Banking Industry in the UAE

Kothari, Umesh; Seetharaman, A.

doi:10.1007/978-3-030-64849-7_38

Cited by 4 publications

(3 citation statements)

References 21 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…With rapid technological changes and the continuous growth of digital transformation initiatives worldwide, the banking industry has become more exposed to change than ever before (Al-Omoush et al, 2019;Edu, 2022;Yaseen and El Qirem, 2018). Banks have increasingly begun using technology to provide financial services (Filotto et al, 2021) and interact with customers (Kothari and Seetharaman, 2020). This requires that banks start to adopt big data analytics systems to better predict the future and make financial decisions accurately and efficiently while reducing financial and credit risks (Hung et al, 2020;Rahman and Iverson, 2015).…”

Section: Introductionmentioning

confidence: 99%

“…, 2019; Edu, 2022; Yaseen and El Qirem, 2018). Banks have increasingly begun using technology to provide financial services (Filotto et al , 2021) and interact with customers (Kothari and Seetharaman, 2020). This requires that banks start to adopt big data analytics systems to better predict the future and make financial decisions accurately and efficiently while reducing financial and credit risks (Hung et al.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

Al-Khatib¹

2022

EMJB

View full text Add to dashboard Cite

PurposeThe purpose of this study is to identify the impact of intellectual capital on the innovation performance of the Jordanian banking sector and identify the moderating role of big data analytics.Design/methodology/approachFor this study's purposes, 333 questionnaires were analysed. Convergent validity, discriminant validity and reliability tests were performed through structural equation modelling (SEM) in the Smart-PLS program. A bootstrapping technique was used to analyse the data.FindingsEmpirical results showed that each of the components of intellectual capital and big data analytics explains 63.5% of the variance in innovation performance and that all components of intellectual capital have a statistically significant impact on innovation performance. The results also revealed that the relationship between structural capital and innovation performance is moderated through big data analytics.Research limitations/implicationsThis cross-sectional study provides a snapshot at a given moment in time, a methodological limitation that affects the generalisation of its results, and the results are limited to one country.Practical implicationsThis study promotes the idea of focusing on components of intellectual capital to enhance innovation performance in the Jordanian banking sector and knowing the effect of big data analytics in this relationship.Social implicationsThis study makes recommendations for financial policymakers to improve the effectiveness of intellectual capital practices and innovation performance in the context of big data analytics.Originality/valueThis study has important implications for leaders in the Jordanian banking sector, in general, as the study highlights the importance of intellectual capital to enhance the innovation performance, especially in light of the big data analytics in this sector, and thus increase the innovative capabilities of this banks, which leads to an increase in the level of innovation.

show abstract

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

Al-Khatib¹

2022

EMJB

View full text Add to dashboard Cite

show abstract

“…Another work (Kothari and Seetharaman 2020) aims to study the impact of digital transformation on the retail banking industry in the United Arab Emirates and identify variables that stimulate digital transformation.…”

Section: Literature Reviewmentioning

confidence: 99%

The Impact of Digitalization on Performance Indicators of Russian Commercial Banks in 2021

Потапова

Iskoskov

Mukhanova

2022

JRFM

View full text Add to dashboard Cite

One of the main trends in the development of the financial sector around the world is digitalization. The purpose of this study is to analyze the interdependence between the level of digitalization and the key performance indicators of commercial banks, as well as the prospects for further development of digital technologies and their implementation in the activities of commercial banks. Based on the analysis of statistical data, it was confirmed that the digitalization of the Russian banking sector has significant potential. A correlation analysis of the data of 100 Russian commercial banks for 2021, grouped by assets, was performed. The presence of the influence of the level of digitalization on the individuals’ transactions and on the net commission income was confirmed. Hypotheses about the existence of a close relationship between the level of digitalization and the volume of transactions with legal entities, as well as profitability, have not been confirmed. According to the results of the study, it was noted that digitalization currently has the greatest impact on large Russian banks. It was concluded that currently, for the largest and big banks, a high level of digital maturity is a competitive advantage. This research contributes to the development of the theory of modern banking. The results obtained will be useful for researchers of the impact of digitalization on various aspects of banks’ activities, for banks, and for public authorities.

show abstract

A Study on Indian Digital Banking Online Customer Experience

Bhatnagr,

Rajesh

2024

Lecture Notes in Electrical Engineering

View full text Add to dashboard Cite

Impact of Digital Transformation on Retail Banking Industry in the UAE

Cited by 4 publications

References 21 publications

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

Intellectual capital and innovation performance: the moderating role of big data analytics: evidence from the banking sector in Jordan

The Impact of Digitalization on Performance Indicators of Russian Commercial Banks in 2021

A Study on Indian Digital Banking Online Customer Experience

Contact Info

Product

Resources

About