Abstract:Objectives: This research aims to measure the impact of continuing education on employee productivity and that of the latter on the financial performance of commercial banks in Kosovo. Methods: A quantitative approach was employed to achieve the research objectives and questions. The statistical population comprised 3636 employees working at commercial banks operating in Kosovo. We obtained data from the Central Bank of Kosovo (CBK). A sample of 360 employees was then determined using Slovin's formula to inclu… Show more
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