Impact of Blockchain Technology on Operations and Supply Chain Management Performance

Magd, Hesham; Ansari, Mohammad Sultan Ahmad; Negi, Saurav

doi:10.2991/978-94-6463-110-4_3

Cited by 2 publications

(1 citation statement)

References 54 publications

(54 reference statements)

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“…TQM is a management approach that aims to continuously improve the quality of products and services to meet or exceed customer expectations. TQM is based on the principles of continuous improvement, customer focus and employee involvement and involves the use of various tools and techniques to monitor and improve the quality of products and services (Magd et al , 2023; Wei and Xiang, 2013). TQM is important because, in SC management, each employee within the industry is involved in operating training related to product management and executing empirical procedures to find issues and their solutions.…”

Section: Introductionmentioning

confidence: 99%

Supply chain partnership and sustainable performance: does TQM mediate the relationship?

Alsmairat,

Al-Ma’aitah,

Al-hwameil

et al. 2024

IJQSS

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Purpose The purpose of this study is to assess the effect of supply chain (SC) partnerships on sustainable performance (SP) and investigate the potential mediating role of total quality management (TQM). Design/methodology/approach A total of 185 responses were collected from pharmaceutical industry employees. The research data were analyzed using the partial least squares structural equation modeling approach. Findings The results reveal that relationships with suppliers (RS), distributors (RD) and intermediaries (RI) have a direct impact on SP. In addition, this study found that TQM serves as a mediator between RS, RD, RI and SP. This study enhances the understanding of the significance of TQM, SC and SP in business environment development. The findings suggest that organizations in the Jordanian pharmaceutical industry should prioritize the enhancement of their RS, intermediaries and distributors to improve their SP. Originality/value By providing decision-makers with valuable information, this study enables them to identify and implement TQM and SC practices to enhance the SP of pharmaceutical companies in Jordan.

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Section: Introductionmentioning

confidence: 99%

Supply chain partnership and sustainable performance: does TQM mediate the relationship?

Alsmairat,

Al-Ma’aitah,

Al-hwameil

et al. 2024

IJQSS

View full text Add to dashboard Cite

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A blockchain technology for improving financial flows in humanitarian supply chains: benefits and challenges

Negi

2024

JHLSCM

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Purpose This study aims to determine how the applications of blockchain technology (BT) can play a crucial role in managing financial flows in the humanitarian supply chain (HSC) and what benefits and challenges are associated with BT in a humanitarian setting. Design/methodology/approach The present study used a qualitative research approach, incorporating a systematic literature review and conducting semi-structured interviews with 12 experts in the fields of humanitarian operations, supply chain management, fintech and information technology. Findings The findings show that the humanitarian sector has the potential to reap significant benefits from BT, including secure data exchange, efficient SCM, streamlined donor financing, cost-effective financial transactions, smooth digital cash flow management and the facilitation of cash programs and crowdfunding. Despite the promising prospects, this study also illuminated various challenges associated with the application of BT in the HSC. Key challenges identified include scalability issues, high cost and resource requirements, lack of network reliability, data privacy, supply chain integration, knowledge and training gaps, regulatory frameworks and ethical considerations. Moreover, the study highlighted the importance of implementing mitigation strategies to address the challenges effectively. Research limitations/implications The present study is confined to exploring the benefits, challenges and corresponding mitigation strategies. The research uses a semi-structured interview method as the primary research approach. Originality/value This study adds to the existing body of knowledge concerning BT and HSC by explaining the pivotal role of BT in improving the financial flow within HSC. Moreover, it addresses a notable research gap, as there is a scarcity of studies that holistically cover the expert perspectives on benefits, challenges and strategies related to blockchain applications for effective financial flows within humanitarian settings. Consequently, this study seeks to bridge this knowledge gap and provide valuable insights into this critical area.

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Impact of Blockchain Technology on Operations and Supply Chain Management Performance

Cited by 2 publications

References 54 publications

Supply chain partnership and sustainable performance: does TQM mediate the relationship?

Supply chain partnership and sustainable performance: does TQM mediate the relationship?

A blockchain technology for improving financial flows in humanitarian supply chains: benefits and challenges

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