Impact of an educational intervention on patient safety culture among gynecology-obstetrics’ healthcare professionals

Abstract

Background In recent years, patient safety has begun to receive particular attention and has become a priority all over the world. Patient Safety Culture (PSC) is widely recognized as a key tenet that must be improved in order to enhance patient safety and prevent adverse events. However, in gynecology and obstetrics, despite the criticality of the environment, few studies have focused on improving PSC in these units. This study aimed at assessing the effectiveness of an educational program to improve PSC among health professionals working in the obstetric unit of a Tunisian university hospital. Methods We conducted a quasi-experimental study in the obstetric unit of a university hospital in Sousse (Tunisia). All the obstetric unit’s professionals were invited to take part in the study (n = 95). The intervention consisted of an educational intervention with workshops and self-learning documents on patient safety and quality of care. The study instrument was the French validated version of the Hospital Survey on Patient Safety Culture. Normality of the data was checked using Kolmogorov-Smirnov test. The comparison of dimensions’ scores before and after the intervention was carried out by the chi2 test. The significance level was set at 0.05. Results In total, 73 participants gave survey feedback in pre-test and 68 in post-test (response rates of 76.8% and 71.6, respectively). Eight dimensions improved significantly between pre- and post-tests. These dimensions were D2 “Frequency of adverse events reported” (from 30.1 to 65.6%, p < 0.001), D3 “Supervisor/Manager expectations and actions promoting patient safety” (from 38.0 to 76.8%, p < 0.001), D4 “Continuous improvement and organizational learning” (from 37.5 to 41.0%, p < 0.01), D5 “Teamwork within units” (from 58.2 to 79.7%, p < 0.01), D6 “Communication openness” (from 40.6 to 70.6%, p < 0.001), and D7 “Non-punitive response to error” (from 21.1 to 42.7%, p < 0.01), D9 “Management support for patient safety” (from 26.4 to 72.8%, p < 0.001), and D10 “Teamwork across units” (from 31.4 to 76.2%, p < 0.001). Conclusions Educational intervention, including workshops and self-learning as pedagogical tools can improve PSC. The sustainability of the improvements made depends on the collaboration of all personnel to create and promote a culture of safety. Staff commitment at all levels remains the cornerstone of any continuous improvement in the area of patient safety.