Impact of a Drug Information Service: Practitioner Hours Saved

Abstract

Objective To determine the workload and impact of a drug information (DI) inquiry service by measuring the number of Practitioner Hours Saved (PHS) and the associated monetary value. Methods During a 3-month study period, the time required to respond to DI requests was recorded to determine the PHS for all questions. Total PHS by practitioner type was determined and then totaled for all questions. Economic impact was estimated by multiplying PHS by the requesting practitioner's salary. Results A total of 308 responses were included in the 3-month study period analysis, which represented 266 PHS. This time-savings represented an estimated economic impact of $10,987, which can be extrapolated to $43,950 for a 1-year period. Conclusions PHS can be used to show the estimated value of one service component provided by a DI service to the health care system. It is a good measure of estimated practitioner time-savings provided by use of DI services and can be used to record workload statistics.

Cost Avoidance of Drug Information Services at the Mental Hospital in Saudi Arabia

“…However, that's best comparison with previous results because the study first done in psychiatric field in the Middle East and rest of countries around the world. [4,[7][8][9][10] The most type of inquiries cost avoidance was drug dosing and this is normal finding because most of the inquiries were drug dosing. Followed by drug of choice type that's related the management guidelines of not followed or not existed may impact of several complications and either increase length of hospital stay of increase the number admission of ambulatory care or emergency visit.…”

“…The measurements of the economic impact of drug information services at the psychiatric hospital seldom found in the high development healthcare system and pharmacy practice. [5][6][7][8][9][10] The authors are not familiar with any investigation about cost avoidance of running drug information services at the mental hospital. The objective of the study to explore the economic impact and cost avoidance of drug information services at the mental hospital in Riyadh city, the Kingdom of Saudi Arabia.…”

Impact of pharmacy medicine information service advice on clinician and patient outcomes: an overview

“…Three studies used other measures to assess impact of MI advice (Golightly et al, 1988;Kinky, Erush, Laskin & Gibson, 1999;Marrone & Heck, 2000). In an early study by Golightly, MI pharmacists assigned pre-defined potential outcomes codes to enquiries they answered from the public (Golightly et al, 1988).…”

“…Cardoni and Thompson (1978),Golightly et al (1988),Kinky et al (1999),Marrone and Heck (2000),Melnyk et al (2000) UK 9Badiani et al (2017),Bramley et al (2009Bramley et al ( , 2013,Bramley (2018),Innes et al (2014),Joseph & James (2004),McEntee et al (2010),Stubbington et al (1998), Rutter et al (2015) Europe 6 Bertsche et al (2007), Frost Widnes and Schjøtt (2009), Hedegaard and Damkier (2009), Maywald et al (2004), Schjøtt et al (2002), Strobach et al (2015) Publication year 1978-2009 10 Bertsche et al (2007), Cardoni and Thompson (1978), Golightly et al (1988), Kinky et al (1999), Marrone and Heck (2000), Melnyk et al (2000), Stubbington et al (1998), Kinky et al (1999), Marrone and Heck (2000), Schjøtt et al (2002) Post 2009 10 Badiani et al (2017), McEntee et al (2010), Frost Widnes and Schjøtt (2009), Strobach et al (2015), Bramley et al (2009, 2013), Bramley (2018), Innes et al (2014), Joseph & James (2004), Rutter et al (2015) Type of study Survey 12 Badiani et al (2017), Bramley et al (2013), Bramley (2018), Bertsche et al (2007), Frost Widnes and Schjøtt (2009), Hedegaard and Damkier (2009), Innes et al (2014), Joseph & James (2004), McEntee et al (2010), Maywald et al (2004), Schjøtt et al (2002), Stubbington et al (1998) Interview 5 Bramley et al (2009), Cardoni and Thompson (1978), Melnyk et al (2000), Rutter et al (2015. (2017), Bertsche et al (2007), Bramley et al (2009, 2013), Bramley (2018), Hedegaard and Damkier (2009), McEntee et al (2010), Maywald et al (2004), Melnyk et al (2000), Kinky et al (1999), Marrone and Heck (2000), Frost Widnes and Schjøtt (2009), Strobach et al (2015), Innes et al (2014), Joseph & James (2004), Rutter et al (2015) Retrospective 4 Cardoni and Thompson (1978), Golightly et al (1988), Kinky et al (1999), Schjøtt et al (2002) Single centre 14 Badiani et al (2017), Bertsche et al (2007), Cardoni and Thompson (1978), Golightly et al (1988), Hedegaard and Damkier (2009), Joseph & James (2004), Kinky et al (1999), McEntee et al (2010), Marrone and Heck (2000), Maywald et al (2004), Melnyk et al (2000), Schjøtt et al (2002), Strobach et al (2015), Stubbington et al (1998) Multi-centre 6 Bramley et al (2009, 2013), Bramley (2018), Frost Widnes and Schjøtt (2009), Innes et al (2014), Rutter et al (2015) Population under study Clinician 14 Bertsche et al (2007), Bramley et al (2009, 2013), Cardoni and Thompson (1978), Frost Widnes and Schjøtt (2009), Hedegaard and Damkier (2009), Innes et al (2014), Kinky et al (1999), McEntee et al (2010), Marrone and Heck (2000), Rutter et al (2015), Schjøtt et al (2002), Strobach et al (2015), Stubbington et al .…”

National Workload Analysis of Network of Drug Information Centers at Ministry of Health Hospitals in Saudi Arabia

“…The calculation of workforce demand is required including the analysis of clinical activities with entire organizations or throughout outsource institutions Several studies have focused their research on cost avoidance of drug information services. [3][4][5][6][7][8][9] However, to the best of our knowledge, studies regarding the personal workforce and clinical activities are scarce around the world and in the Middle East countries including Saudi Arabia. Therefore, in this study, we aimed to explore the workload of drug information centers in the Kingdom of Saudi Arabia.…”