Impact and Sustainability of E-Government Services in Developing Countries: Lessons Learned from Tamil Nadu, India

Kumar, Rajendra; Best, Michael L.

doi:10.1080/01972240500388149

Cited by 230 publications

(144 citation statements)

References 4 publications

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“…Growth witnessed in the past two to three decades in emerging economies indicates that government projects are inevitable in national development (Gichoya, 2005;Luk, 2009). Nevertheless, many of these projects face several setbacks, such as total abandonment (Kumar & Best, 2006), cost deviation (Aziz, 2013), schedule deviation (Fallahnejad, 2013;Marzouk & El-Rasas, 2014), scope deviation (Liu, Chen, Chenm, & Sheu, 2011), and stakeholder dissatisfaction (Ahonen & Savolianen, 2010).…”

Section: Ghanaian Government Programs and Project Failurementioning

confidence: 99%

Corruption as a Source of Government Project Failure in Developing Countries

Damoah

Akwei

Amoako

et al. 2018

Project Management Journal

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This study explores how corruption impacts the failure of government projects in developing countries with evidence from the Ghanaian context. This study solicits the perceptions of project management practitioners (14), contractors (6), government officials (clients; 5), and the general public (5) on the subject. The findings indicate that corruption influences government project failure on all the failure criteria that were used for the evaluation. However, corruption influences failure at two different levels: project management and product phase. At the project management level, corruption has direct influence, while at the product phase level, the influence is indirect.

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Section: Ghanaian Government Programs and Project Failurementioning

confidence: 99%

Corruption as a Source of Government Project Failure in Developing Countries

Damoah

Akwei

Amoako

et al. 2018

Project Management Journal

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“…The model takes stakeholders and participation into account, and is able to highlight the main causes of success or failure of an ICT4D initiative, but only for a specific point in time (Best & Kumar, 2008). In response to this limitation Kumar and Best (2006) designed a sustainability failure model built on the Design-Reality Gap model to look specifically at the long-term sustainability of an initiative. According to that model, successful or failed sustainability takes place in five main modes: financial/economic, cultural/social, technological, political/institutional, and environmental.…”

Section: Sustainability Modelmentioning

confidence: 99%

“…Sustainability Modes Kumar and Best's (2006) sustainability failure model has been used to analyse the sustainability of the CLV. The five main modes in which successful or failed sustainability takes place is: financial/economic, cultural/social, technological, political/institutional, and environmental.…”

Section: 4mentioning

confidence: 99%

The Influence of Higher Education Institutions on the Sustainability of ICT4D Initiatives in Underserved Communities

Tanner

Toit

2015

E J Info Sys Dev Countries

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ICTs should be used to narrow the digital divide that exists between advantaged and underserved communities. Given South Africa's socio-economic legacy, higher education institutions (HEI) were tasked by Government to make social responsiveness a key principle of their mandate. This study identified factors hindering and promoting sustainability in ICT4D initiatives and analysed how HEIs influence the sustainability of such initiatives. A case study was conducted in a telecentre from an underserved community in Cape Town. Through its findings, the study can promote the positive influence of HEIs on the sustainability of ICT4D initiatives and further increase the positive impact of these initiatives on the community.

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“…Intermediaries can increase corruption as they represent another layer between common citizens and the system (Kumar andBest, 2006, Schuppan, 2009). In fact, elimination of manual intermediaries is often the motivation behind developing eGovernment service such as Bhoomi for land reforms (Prakash and De, 2007).…”

Section: Research Issuesmentioning

confidence: 99%

The “I” Between G and C: E‐Government Intermediaries in Developing Countries

Sein

2011

E J Info Sys Dev Countries

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While there has been a rapid growth in e-Government initiatives in developing countries, whether it has led to providing effective government services to the citizens has remained a question of concern. Evidence suggests that this objective is far from being met. The main hurdle has been that an overwhelming part of the citizens in these countries do not have the capability to either access government information physically or to use it effectively even when they can access it. In this paper, the conjecture is made that linking citizens to government in developing countries require an intermediary. Based on prior articulations of this concept, this paper develops the entity Intermediary and explicates its role in the government to citizen interaction process 12 .

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Impact and Sustainability of E-Government Services in Developing Countries: Lessons Learned from Tamil Nadu, India

Cited by 230 publications

References 4 publications

Corruption as a Source of Government Project Failure in Developing Countries

Corruption as a Source of Government Project Failure in Developing Countries

The Influence of Higher Education Institutions on the Sustainability of ICT4D Initiatives in Underserved Communities

The “I” Between G and C: E‐Government Intermediaries in Developing Countries

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