“…These included: (i) staff ratings of consumers’ behaviour (Chalmers et al ., ; Levine et al ., ; Novak et al ., ; Reisman & Blakeney, ; Sutton et al ., ); (ii) level of engagement between consumers and staff (Smith & Jones, ; Sutton et al . ); (iii) overall consumer experience in the inpatient setting (Smith & Jones); (iv) level of psychiatric symptoms (Reddon et al ., ; Reisman & Blakeney); (v) rates of consumer to consumer aggression (Sivak, ); and (vi) physiological signs of arousal (Reddon et al .). In general, for those outcomes that were reported, authors suggested that the use of sensory approaches was associated with positive outcomes.…”