Il rapporto impresa-territorio tra efficienza locale, efficacia di contesto e sostenibilità ambientale

Barile, Sergio; Saviano, Marialuisa; Polese, Francesco; Nauta, Primiano Di

doi:10.7433/s90.2013.04

Cited by 31 publications

(22 citation statements)

References 5 publications

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“…Over the past few decades, the idea in which sustainability represents a fundamental lever for business success has received broad consensus and extensive sharing in the literature to the point where many studies have focused on the methods of definition and the implementation of sustainable strategies in companies [17][18][19][20].…”

Section: The Rise Of Sustainability In the Business Context And In Thmentioning

confidence: 99%

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

et al. 2018

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In the modern competitive scenario, all companies seek to understand how to achieve success. One of the keys to conquer/maintain market shares is sustainability, which is a hot topic of numerous studies that have focused on its use as a solution to obtain social, environmental, economic, and cultural benefits. To this end, the present work aims to identify the variables able to guide consumers towards the choice of sustainable restaurants through the conceptual extension of a theoretical model known in literature as Theory of Planned Behavior (TPB). The authors propose an Extended Theory of Planned Behavior (ETPB), consisting of seven variables: attitude; subjective norm; perceived behavioral control; perceived usefulness; curiosity; behavioral intention; and behavior. The authors used a quantitative approach based on the test of a Structural Equation Model (SEM). Overall, 1023 questionnaires were analyzed. The results of the analysis provided empirical evidence for the hypotheses formulated suggesting that attitude, subjective norm, perceived behavioral control, perceived usefulness, and curiosity affected the consumers’ behavioral intention to prefer sustainable restaurants and that behavioral intention affected their actual behavior. Based on what emerged from the analysis, the work could be understood as a useful tool for scholars and practitioners, suggesting interesting theoretical and managerial implications. In fact, on the one hand, it contributes to the enrichment of scientific literature related to the factors triggering human choices, and, on the other, it helps maximize the success of the restaurants by highlighting the levers to be actioned to improve business performances. However, the paper presents a main limit, linkable to the fact that, whilst the use of questionnaires represents an advantage in terms of sample size, on the other hand, it does not allow us to go deeper in understanding the reasons why people prefer restaurants that adopt sustainable practices.

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Section: The Rise Of Sustainability In the Business Context And In Thmentioning

confidence: 99%

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

et al. 2018

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“…In this regard, we propose a view of sustainability within the business world that pays special attention to the need to harmonize different individual perspectives and expectations within a coherent whole. A governance approach is required that would allow us to overcome the limits of a reductionist view, in favour of a holistic view (Barile, Saviano, Polese and Di Nauta, 2013c). One theoretical contribution to studies of sustainability may come from VSA, which rereads the organization's responsibility to the various entities with which it directly or indirectly relates (suprasystems) in the subjective perspective of the governing body, and based on the assessment of its relevance to the viable survival of the organization.…”

Section: Sustainability From a Viable Systems Approach Perspectivementioning

confidence: 99%

The Viable Systems Approach and its Contribution to the Analysis of Sustainable Business Behaviors

et al. 2014

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This paper aims to propose the contribution of adopting a systemic perspective to researching sustainability in terms of inclusivity and holistic view, going beyond the limitations of a reductionist approach. Among the different systemic approaches, the methodological lens proposed herein is the one of the Viable Systems Approach, according to which sustainability, which can be seen as a process that is dynamic and changing over time, is linked to the notion of systemic viability and connected to some of the most relevant key concepts of Viable Systems Approach.\ud Through the proposition of the conceptual model of ‘The Viable Systems Cycle’, the authors intend to propose a different approach to the analysis and interpretation of sustainability that concerns the relationship among efficiency, effectiveness and sustainability itself and the way they orient and influence sustainable business behaviors

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“…Specifically, it is useful to interpret interactions that systems or operant resources reciprocally develops, in our case, those AI develop with other resources. Interaction is a key element of the cocreation process, through it actors understand how to create synergy in order to co-create value [30,31]. To put it another way, the VSA thoroughly examines the AI capability to be deployed in the co-creation process, analyzing the level of interaction with beneficiaries.…”

Section: The Integrated Framework: Ss+vsaandvimmentioning

confidence: 99%

AI Technologies & Value Co-Creation in Luxury Context

Bassano¹,

Barile²,

Saviano³

et al. 2020

Proceedings of the Annual Hawaii International Conference on System Sciences

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The aim of the paper is to contribute to the literature on the conceptualization of technology as an operant resource and the role of Artificial Intelligence (AI) in value co-creation processes. Resource integration and interaction determine such cocreation, however the issue pivots on whether AI is effectively able to co-create value as an operant resource. With an integrated framework based on the Service Science (SS), the Viable Systems Approach (VSA) & the Variety Information Model (VIM), the Authors show how to the various kinds of AI technology corresponds a diverse level of co-creation. Our (conceptual) study, highlights how AI (e.g. chatbot) with its client profiling capacity achieves consonance in a luxury goods context, thus interpreting customer expectations. At the same time, the man-machine virtuous circuit qualifies the shift from AI (a combination of various technologies with cognitive abilities -listening, comprehending, acting, learning and at times speaking -capable of matching human intelligence) to the more potent IA Intelligence Augmentation.

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Il rapporto impresa-territorio tra efficienza locale, efficacia di contesto e sostenibilità ambientale

Cited by 31 publications

References 5 publications

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

The Viable Systems Approach and its Contribution to the Analysis of Sustainable Business Behaviors

AI Technologies & Value Co-Creation in Luxury Context

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