III. The information system of a community mental health center

Nelson, Carl W.; Morgan, L.N.C.

doi:10.1007/bf02249536

Cited by 6 publications

(2 citation statements)

References 2 publications

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“…We plan to conduct a similar study after the effectiveness data are available to compare how judgments are formed once evaluative data are available. This study parallels earlier research in community mental health agencies which examined practitioners' information preferences and use patterns as a prelude to the implementation of evaluation research information systems and services (Bigelow, 1975;Nelson and Morgan, 1973).…”

mentioning

confidence: 68%

“…This preference has been found among doctors in clinical practice (Rubenstein, 1972), social workers (Rosenblatt, 1968), mental health professionals from every level in the organizational hierarchy (Bigelow, 1975;Nelson and Morgan, 1973), and managers in business (Mintzberg, 1973). Large majorities in all of these groups consistently rank information provided through formal, written, and/ or quantitative mediums at or near the bottom of influential types and sources of information.…”

Section: Influence Of Information Sources On Decisionsmentioning

confidence: 99%

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Decision Makers' Judgments

Hawkins

Roffman

Osborne

1978

Evaluation Quarterly

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Evaluators often assume that outcome studies assessing agency effectiveness should provide the most relevant data for decision makers who must form judgments about treatment in order to make policy, program, and clinical decisions. Yet evaluators have found that decision makers often fail to use results of evaluation studies. To shed light on the utilization problem, the research reported here was undertaken to learn about the criteria, information sources, and beliefs decision makers in the environment of nine drug treatment agencies used to form judgments about treatment programs before evaluative data concerning outcomes became available. The results showed that decision makers in different occupations tended to use similar information sources (primarily informal verbal exchanges) yet used different evaluative criteria to judge treatment programs. The impliclations of these results for the design of evaluation studies and utilization of evaluation results are discussed. ontributors to the professional literature of program evaluation have in recent years increasingly given attention to the problem of data utilization

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mentioning

confidence: 68%

Section: Influence Of Information Sources On Decisionsmentioning

confidence: 99%