If You Can Make it There, You Can Make it Anywhere: Providing Reference and Instructional Library Services in the Virtual Environment

Leonard, Elizabeth; Morasch, Maureen J.

doi:10.1080/1941126x.2012.731946

Cited by 5 publications

(3 citation statements)

References 16 publications

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“…First of these are Librarians, who are likely to work as latter-day DJs able to set up wherever required, already supporting and enhance the literary convergences of academics, co-learners (students and teaching staff) information professionals and -of course -authors and readers. Their work looks to both digitize and synthesize information for virtual environments (Leonard and Morasch 2012;Places et al 2007;Zhang 2010). As enablers, they too will have a new importance in the literary event future.…”

Section: The Changing Roles Of Cultural Professionals and Institutionsmentioning

confidence: 99%

Signals and Signposts of the Future: Literary Festival Consumption in 2050

Robertson¹,

Yeoman²

2014

Tourism Recreation Research

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This conceptual paper uses a scenario planning process to facilitate possible futures for literary festivals, a form of festival tourism that has grown rapidly in the developed and developing countries of the world in the early decades of the 21 st Century and which continues to grow towards 2050. The paper addresses this in the context of two significant cities, Shanghai -a megacity in China, and Melbourne, the capital city of Victoria, Australia. The paper offers two scenarios for literary festivals, one drawn from science fiction and the other from a process of prognosis. The aim of this work is to contribute to research in festival tourism studies by exploring the signposts and signals that may confer the future role, form and function of literature and the format and activity of literary festivals and literary festival tourism in a changing world. Utilizing Signals and Signposts, the work contributes to the body of work which seeks strategic responses to rapid change, rapid urbanization and possible zones of uncertainty that may await literary festivals and associated tourism and community activity in the future. Keywords

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Section: The Changing Roles Of Cultural Professionals and Institutionsmentioning

confidence: 99%

Signals and Signposts of the Future: Literary Festival Consumption in 2050

Robertson¹,

Yeoman²

2014

Tourism Recreation Research

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“…Virtual reference dominates the current practice on reference and information services (Leonard & Morasch, 2012). Although the mission and goal of the reference remain the same, the way it is provided is changing constantly.…”

Section: Reference Servicesmentioning

confidence: 99%

Academic Information Behavior and the Role of the Academic Library: A Study of an Israeli University

Greenberg¹

2017

Preprint

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This article-based dissertation presents three articles, all studying information behavior of the patrons in an academic library in Israel.This dissertation intends to help academic libraries understand their patrons' information behavior in the second decade of the 21st century and to make library services more available and beneficial to its users. The study presents a unique perspective on library users' academic information behavior from three different aspects. The users', the librarians and systems log files. The study utilizes different methodologies and different research populations to get full and comprehensive insights.

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“…Library space is transitioning from book and serial stacks to collaborative spaces for working, accessing information and communicating with colleagues [2]. Advances in technology have introduced an array of virtual services and digital resources [3]. Patrons expect that library staff will be available 24/7 and skilled in navigating and managing complex information.…”

Section: Literature Reviewmentioning

confidence: 99%

Improving library efficiency to meet patron's needs: A data envelopment analysis benchmarking model

Clark

2015

2015 Portland International Conference on Management of Engineering and Technology (PICMET)

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Technological innovation and the information age have increased patrons' expectations of the services and resources that academic libraries provide. Libraries are responding to patrons' needs by providing digital resources and services, and collaborative spaces that invite communication and knowledge sharing. In order to effectively meet patrons' needs, libraries are striving to efficiently manage their human, materials, and fiscal resources. Libraries have traditionally measured efficiency by developing single factor productivity indexes. However, these qualitative methods do not adequately address the efficiency aspect which measures the transformation of resources (inputs) into services (outputs). Data envelopment analysis (DEA) measures the relative efficiencies of a decision making unit with multiple inputs and outputs. The DEA methodology has been applied to libraries over the past twenty years. This paper proposes a DEA evaluation model that faculty, in their advisory and advocacy shared governance roles, can employ to strengthen their libraries. The model is demonstrated by analyzing the efficiency of the Portland State University Branford Price Millar Library to its peer institution libraries for the academic year 2011-2012.

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If You Can Make it There, You Can Make it Anywhere: Providing Reference and Instructional Library Services in the Virtual Environment

Cited by 5 publications

References 16 publications

Signals and Signposts of the Future: Literary Festival Consumption in 2050

Signals and Signposts of the Future: Literary Festival Consumption in 2050

Academic Information Behavior and the Role of the Academic Library: A Study of an Israeli University

Improving library efficiency to meet patron's needs: A data envelopment analysis benchmarking model

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