"If It's Important It Will Be A Headline"

Nicholson, James; Coventry, Lynne; Briggs, Pam

doi:10.1145/3290605.3300579

Cited by 44 publications

(29 citation statements)

References 35 publications

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“…In a small scale qualitative study of three older adults, Olivier et al (2015) suggested that they may be at particular risk of mass marketing fraud due to their pscho-social backgrounds and pre-disposing factors such as pschological vulnerability, something which was supported in a recent review of mass marketing fraud by Shao et al (2019). Other research has identified an increased vulnerability to: telemarketing fraud (Alves and Wilson, 2008), phishing (Cho et al, 2016;Sarno et al, 2017), pension Scams (Martin and Rice, 2013;Nicholson et al, 2019), and other such targeted attacks. Those born before 1954 are also more likely to perform fewer protection behaviours and are less confident in their own ability (Jiang et al, 2016;Nicholson et al, 2019).…”

Section: Introductionmentioning

confidence: 93%

“…Some who are struggling financially may rely on hand-medown devices from friends or relatives in an attempt to avoid spending precious financial resources on new technology. A lack of financial stability may also hinder people from buying security software, paying for IT help when required, and relying on those available to the individual (Dimond et al, 2010;Nicholson et al, 2019) regardless of their ability to provide good technical support.…”

Section: Vulnerabilities Arising From Financial Changesmentioning

confidence: 99%

“…And I don't know how to get it all back, I am very naïve when it comes to things like that. Nicholson et al (2019) has shown that older adults will often behave in just this way -showing reluctance to master new procedures and turning instead to close relatives or readily available others to fix things, without necessarily checking their credentials for undertaking the task at hand. Barnard et al (2013) noted that having access to a particularly knowledgeable child or grandchild, may backfire, reinforcing feelings of incompetence when they see the third party confidently and competently handling technology.…”

Section: Loss Of Perceived Competencymentioning

confidence: 99%

“…Other research has identified an increased vulnerability to: telemarketing fraud (Alves and Wilson, 2008), phishing (Cho et al, 2016;Sarno et al, 2017), pension Scams (Martin and Rice, 2013;Nicholson et al, 2019), and other such targeted attacks. Those born before 1954 are also more likely to perform fewer protection behaviours and are less confident in their own ability (Jiang et al, 2016;Nicholson et al, 2019). Furthermore, they have less trust in protective resources and are more likely to be rely on others' assistance when compared to younger generations (Jiang et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

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Technological Change in the Retirement Transition and the Implications for Cybersecurity Vulnerability in Older Adults

2020

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Retirement is a major life transition, which leads to substantial changes across almost all aspects of day-today life. Although this transition has previously been seen as the normative marker for entry into older adulthood, its influence on later life has remained relatively unstudied in terms of technology use and cybersecurity behaviours. This is problematic as older adults are at particular risk of becoming victims of cyber-crime. This study aimed to investigate which factors associated with the retirement transition were likely to increase vulnerability to cyber-attack in a sample of 12 United Kingdom based older adults, all of whom had retired within the past 5 years. Semi-structured, one to one interviews were conducted and subsequently analysed using thematic analysis. Six themes were identified referring to areas of loss in: social interaction, finances, day-today routine, feelings of competence, sense of purpose, and technology support structures. We discuss the implications of these losses for building cyber-resilience in retirees, with suggestions for future research.

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Section: Introductionmentioning

confidence: 93%

Section: Vulnerabilities Arising From Financial Changesmentioning

confidence: 99%

Section: Loss Of Perceived Competencymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Technological Change in the Retirement Transition and the Implications for Cybersecurity Vulnerability in Older Adults

2020

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“…For all other uses, contact the Owner/Author. DIS '20 Companion, July 6-10, 2020, Eindhoven, Netherlands ways to younger users [8]. Specifically, the availability of the source seems to be most important to older users whereas younger users will prioritise expertise [9].…”

Section: Introductionmentioning

confidence: 99%

CyberGuardians

Nicholson

McGlasson

2020

Companion Publication of the 2020 ACM Designing Interactive Systems Conference

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Older users are rapidly adopting internet-enabled devices, yet are often targeted by cyberattackers with possible disastrous consequences. We describe the CyberGuardians initiative where we train older members of the community to be knowledgeable about cybersecurity so they can spread the information to peers and help protect their communities from cyber harms. Specifically, we focus on a case study evaluating two CyberGuardians and their use of training materials to inform peers in their community about cybersecurity. We discuss the importance of flexible training materials that can be adapted by CyberGuardians for sharing with peers. CSS Concepts •Security and privacy~Human and societal aspects of security and privacy~Social aspects of security and privacy

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How do Older Adults feel about engaging with Cyber‐Security?

Morrison

Coventry

Briggs

2021

Human Behav and Emerg Tech

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Older adults are increasingly a target for cyber‐attacks; however, very little research has investigated how they feel about engaging in protective cyber‐security behaviors. We developed and applied a novel card‐sorting task to elicit how older adults feel about protective cyber‐security behaviors and to identify the factors that impact their confidence in executing these behaviors. Nineteen task‐assisted interviews were conducted with UK older adults. A thematic analysis revealed that older adults see protective online behaviors as important, but their reasons for disengagement fell into three categories: I do not want to (essentially, because the costs outweigh the benefits), I do not need to (e.g. because it is not my responsibility), and I am unable to (which includes heightened anxiety about doing something wrong). Underlying confidence around engagement with protective behaviors was a function of three factors: personal competence (related to good computer self‐efficacy and relevant past experience), support (having a good network for information and advice), and demand (the effort of keeping up to date with the latest advice). Ultimately, we found that older adults are keen to protect themselves but are lacking appropriate support and we discuss implications for developers, researchers, and policy makers. This paper explores older adults' perceptions of common cyber‐security behaviors. We introduce an effective card sorting methodology for security elicitation in older adults. We apply this to identify reasons as to why older adults may not engage in security behaviors as well as identifying a number of reasons why older adults actively avoid engaging in security behaviors.

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"If It's Important It Will Be A Headline"

Cited by 44 publications

References 35 publications

Technological Change in the Retirement Transition and the Implications for Cybersecurity Vulnerability in Older Adults

Technological Change in the Retirement Transition and the Implications for Cybersecurity Vulnerability in Older Adults

CyberGuardians

How do Older Adults feel about engaging with Cyber‐Security?

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