Identyfikacja podmiotów i procedur zarządzania kryzysowego w sytuacjach zdarzeń z udziałem LNG

Sobolewski, Grzegorz

doi:10.5604/01.3001.0015.0048

Cited by 2 publications

(2 citation statements)

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“…As regards Poland, researchers who pioneered research into the subject of crisis management are Waldemar Kitler (1998Kitler ( , 2007Kitler ( , 2010, Jarosław Gryz (2007Gryz ( , 2021 and Grzegorz Sobolewski (2011Sobolewski ( , 2012.…”

Section: Crisis Management As An Area Of Research Interestmentioning

confidence: 99%

Zarządzanie kryzysowe jako obszar badawczy nauk o bezpieczeństwie

Skrabacz,

Pajka,

Więckowski

2024

rns

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Problematyka zarządzania kryzysowego jest stale obecna w literaturze przedmiotu, zwłaszcza międzynarodowej. W Polsce zainteresowanie badaczy tą problematyką jest stosunkowo krótkie, samo pojęcie zostało bowiem zaimplementowane z rozwiązań amerykańskich i przeniesione na grunt ochrony ludności pod koniec lat 90. XX wieku. Celem artykułu jest zatem zaprezentowanie strukturalnego przeglądu badań dotyczących zarządzania kryzysowego w latach 1945-2023. Przedstawiono genezę zarządzania kryzysowego w Polsce oraz dokonano analizy bibliometrycznej dorobku publikacyjnego znajdującego się w bazie SCOPUS.

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Section: Crisis Management As An Area Of Research Interestmentioning

confidence: 99%

Zarządzanie kryzysowe jako obszar badawczy nauk o bezpieczeństwie

Skrabacz,

Pajka,

Więckowski

2024

rns

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“…A properly organised society is prepared to function in a variety of situations, while it is the duty of public administration to have systemic solutions compatible with each situation, i.e. appropriate laws and forces and resources to enable effective crisis management (Sobolewski, 2021).…”

Section: Introductionmentioning

confidence: 99%

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2023

SPSUTOM

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The aim of this article is to identify attributes related to the quality of the hospitalization process, categorized from absolutely necessary to those whose presence does not significantly impact this quality (according to the Kano methodology). The identified attributes also simultaneously contribute to shaping patient satisfaction. The primary objective of this article is to indicate at what level in the satisfaction assessment factors determine the quality of the hospitalization process and to what extent they align with the expectations of hospitalized patients. Design/methodology/approach: The literature review will focus on identifying factors determining the quality of the hospitalization process. The empirical part of the article will revolve around classifying these attributes according to the Kano methodology through survey research. The next stage of the research process will involve assessing the satisfaction of hospitalized patients in areas corresponding to the Kano attributes -through survey researchand identifying discrepancies between expectations and satisfaction levels. Findings: Among the attributes that particularly determine the attractiveness of a hospital unit are those related to reducing time. Shortening the admission time to the ward, waiting for discharge, and the time it takes to conduct prescribed tests are emphasized. Additionally, the importance of adhering to the treatment stages according to the planned schedule is highlighted. Therefore, it is recommended as a priority to simplify procedures for both admission to the ward and discharge, as well as to strictly adhere to the treatment schedule while optimizing it to reduce the waiting time for prescribed tests during hospitalization.Research limitations/implications: The article presents the results of literature research, which can be complemented in further studies on this topic. One limitation of the research is the relatively narrow group of patients who completed the satisfaction assessment survey, both in terms of the number of patients, geographical area, and the number of hospital facilities. Additionally, the study only presented attributes related to the organization and the quality of the hospitalization process, without delving into broader topics related to personnel or material conditions, which likely also influence the level of patient satisfaction. These limitations point towards directions for future research. Practical implications: The results of the conducted research can have practical applications in the business field. Satisfaction assessment surveys completed by hospitalized patients from various hospitals will identify areas where patient satisfaction is the lowest. Consequently, 10 N. Baskiewicz, M. Daroń, A. Pachura, A. Sanojca they can serve as a basis for developing guidelines for efforts aimed at improving the quality of the hospitalization process. Additionally, the Kano methodology will indicate which attributes that determine the quality of the hospitalization process are most significant to pati...

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Identyfikacja podmiotów i procedur zarządzania kryzysowego w sytuacjach zdarzeń z udziałem LNG

Cited by 2 publications

References 0 publications

Zarządzanie kryzysowe jako obszar badawczy nauk o bezpieczeństwie

Zarządzanie kryzysowe jako obszar badawczy nauk o bezpieczeństwie

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