2009
DOI: 10.1007/978-3-642-03516-6_13
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Identifying Weaknesses for Chilean E-Government Implementation in Public Agencies with Maturity Model

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Cited by 7 publications
(4 citation statements)
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“…The last criterion (Configuration of high-priority KDAs) was adopted in eGov-MM [9]. The organization ML is determined (Eq.…”
Section: Organizational Maturity Modelmentioning
confidence: 99%
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“…The last criterion (Configuration of high-priority KDAs) was adopted in eGov-MM [9]. The organization ML is determined (Eq.…”
Section: Organizational Maturity Modelmentioning
confidence: 99%
“…The model was piloted with seven (initially 9) public agencies, and a tuned version was generated which incorporates the participants' feedback and an eGov implementation roadmap for each evaluated public agency. An associated selfassessment Web tool was also built and similarly validated [9]. eGov-MM is not only a diagnostic tool, but also a generator of improvement roadmaps.…”
Section: Introductionmentioning
confidence: 99%
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“…IT investment of the Brazilian Judiciary System might be evaluated by several indicators from political goal-based ones, such as governance, to technical-based ones, such as software performance. Transparency, info-inclusion, equity, quality, efficiency, capability, accountability, maturity, infrastructure, standardization, interoperability, availability and usability are just some of these performance indicators [5], [6], [7], [8], [9].…”
Section: Introductionmentioning
confidence: 99%