2017
DOI: 10.1108/jbim-08-2016-0191
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Identifying the resource conditions that maximize the relationship between ambidexterity and new product performance

Abstract: Managing business relationships successfully is critical for many professional service firms (PSFs) in order to be able to address complex client needs. Furthermore, the projectbased nature of PSFs' work puts pressure on them to retain clients across project periods.Drawing on both net effect and configurational perspectives, this study provides a holistic understanding of the relative importance, and of the interplay of social and economic determinants of business relationship performance in the context of dy… Show more

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Cited by 18 publications
(24 citation statements)
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“…The rationale behind the selection of diversified industries is as follows. First, the sample of selected industries was consistent with the sample of earlier empirical studies on NPD (García Rodríguez et al, 2007;Swink et al, 2007;Hsu, 2011;Lin and Huang, 2012;Fantazy and Salem, 2016;Heirati et al, 2017). Second, using a number of industries in the sample provides an opportunity to address the robustness of NPD flexibility concept and its applicability across a range of industries.…”
Section: Data and Samplementioning
confidence: 97%
“…The rationale behind the selection of diversified industries is as follows. First, the sample of selected industries was consistent with the sample of earlier empirical studies on NPD (García Rodríguez et al, 2007;Swink et al, 2007;Hsu, 2011;Lin and Huang, 2012;Fantazy and Salem, 2016;Heirati et al, 2017). Second, using a number of industries in the sample provides an opportunity to address the robustness of NPD flexibility concept and its applicability across a range of industries.…”
Section: Data and Samplementioning
confidence: 97%
“…Resource allocation perspective has been proposed as the central idea to handle the trade-off between exploration and exploitation [82,83]. Heirati et al [84] have called for identifying the resource conditions that maximize the ambidexterity-new product performance relationship. Therefore, manufacturing enterprises should approach the maximization of ambidextrous capabilities with a cautious attitude, take their actual resources into full consideration, and ensure that the investment of resources in the development of marketing exploration capabilities and marketing exploitation capabilities be maintained at a reasonable level.…”
Section: Managerial Implicationsmentioning
confidence: 99%
“…Ambidexterity can be operationalized as the absolute difference between exploitation and exploration. Combined ambidexterity concentrates on the magnitude of exploitation and exploration (Heirati et al, 2017;Sok and O'Cass, 2015). Some research operationalizes ambidexterity as the multiplication of exploitation and exploration (Cao et al, 2009;Chandrasekaran et al, 2012).…”
Section: Alliance Ambidexteritymentioning
confidence: 99%
“…Firms have to orchestrate the complexity of the relationship between exploitation and exploration so that existing experience in exploitation can reinforce the tendency toward exploration. New capabilities in the area of exploration can help firms enrich their existing knowledge base (Heirati et al, 2017;Birkinshaw and Gupta, 2013). Previous researchers have investigated the performance implications of ambidexterity, as well as the integrated mechanisms that may lead to its development (Agostini et al, 2016), such as crossfunctional interfaces (Jansen et al, 2009), top management team attributes (Lubatkin et al, 2006;Heavey and Simsek, 2014), social networking capability (Heirati et al, 2017) and environmental dynamics (Raisch and Birkinshaw, 2008), among others.…”
Section: Introductionmentioning
confidence: 99%
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