Identifying patient concerns: improving the quality of patient visits to the oncology out-patient department – a pilot audit

Living with cancer and perception of care: Icelandic oncology outpatients, a qualitative study

“…Cancer is an important public health problem [1], and patients with cancer are increasingly being treated in outpatient clinics where health care professionals are required to provide cost-effective high quality care [2]. Patients receiving treatment as outpatients may have to, on their own, deal with various problems, which possibly increase distress, problems that may be overlooked in such an environment where time can be limited for each patient [3].…”

Cancer patients' satisfaction with communication, information and quality of care in a UK region

“…With the recent advances in oncology care and treatment cancer has become, for many patients, a chronic illness, characterized by intense treatment, remissions and long periods of outpatient follow‐up (Dennison & Shute 2000). The experience of cancer has a considerable psychological impact which presents the patient with significant adjustment tasks (Wiggers et al .…”

Consumers’ and professionals’ perceptions of a breast cancer review clinic

“…In this present study, it appeared that information and support provided by outpatient nurses was limited, fragmented and ad hoc , and this situation is not unusual (Dennison & Shute 2000).…”

“…Neither the organization of the outpatient department nor the roles of nurses working there have been researched significantly (Martin 2000). Previous studies have been focused on outpatient oncology clinics that are fully specialized, with appropriately trained personnel (Dennison & Shute 2000, Blay et al. 2002).…”

“…Over the last 20 years the provision of cancer services in the United States of America and Western Europe has changed dramatically. In the 21st century, cancer itself is seen as a chronic disease with occasional acute episodes (Dennison & Shute 2000). Outpatient departments are now major providers of cancer care, with most treatments, follow‐up care and symptom management being delivered in the outpatient setting (Brown 1985, Pennery & Mallet 2000).…”