Identifying managerial groups in a large Canadian bank branch network with a DEA approach

Bank branch operational performance: A robust multivariate and clustering approach

“…This growth is the product of re-designing branches within a multichannel approach, making them more specialized through customized products and services and expert advice. Paradi et al (2012) identify bank branch managerial groups with similar operating patterns. The authors use data from a large Canadian bank, 962 out of 966 branches are analyzed after identifying four outliers.…”

“…Second, we investigate how the concepts of meta-frontier and cluster-frontier along with the identification of influential observations improve the understanding of bank branch efficiency performance and design decisions. Third, we compare and contrast the bank branch performance results of Paradi et al (2012) with the results reached by implementing our procedure. This allows the identification of alternative ways to cluster bank branches and to obtain new or complementary managerial insights.…”

“…Our multi-step procedure can be considered as an expert system that informs decision making at the network and branch levels ACCEPTED MANUSCRIPT A C C E P T E D M A N U S C R I P T 3 and is implemented using a dataset of bank branch data (Paradi, Zhu, & Eldestein, 2012). Our research objectives are threefold.…”

Assessing Bank and Bank Branch Performance

“…Paradi et al (2009) proposed a novel grouping approach in a DEA context and applied it to over 900 branches of a Canadian bank to identify branch managerial groups based on their operating patterns. The proposed DEA approach was compared with the bank's internal grouping method and a traditional clustering method to show the improvement in the choice of reference DMUs within groups.…”

Grupos estratégicos: su influencia en el desempeño y la eficiencia de la industria bancaria venezolana y su relación con la cobertura geográfica

“…Determinar grupos de gerencia y desempeño de líderes de grupo (Paradi et al, 2012), entre otras importantes aplicaciones del DEA.…”