Identifying Demand and Acceptance Drivers for User Friendly Urban Air Mobility Introduction

Straubinger, Anna; Kluge, Ulrike; Fu, Mengying; Haddad, Christelle Al; Ploetner, Kay O.; Antoniou, Constantinos

doi:10.1007/978-3-030-38028-1_9

Cited by 17 publications

(12 citation statements)

References 50 publications

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“…The development of meaningful business models requires a clear understanding of the needs of people that shall be addressed by a product or service. Conceptual approaches in regard to passenger UAM come from Straubinger et al [ 49 ], building on work of Kluge et al [ 50 ]. Five traveller types have been identified and characterised as predominant UAM adopters: The Digital Native Business Traveller covers the group of reasonably young and technology-savvy passengers that travel alone or in small groups and have an above-average income.…”

Section: Passenger Uam Business Environmentmentioning

confidence: 99%

Business model options for passenger urban air mobility

2021

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While technological progress towards passenger urban air mobility (UAM) receives high attention, relevant business models for the deployment of these increasingly sophisticated passenger-carrying air vehicles for urban applications get less attention. However, especially in early market stages with high risks of investment and in respect to an often envisioned implementation of transport services in the proximity of urban settlements, it is important that the technology adds value to society. In this paper relevant perspectives to comprehend the current UAM business environment are presented. Possible operator models and customer segments are compiled and matched in three concrete business model approaches for passenger UAM. Scrutinising UAM Airport Shuttle Services shows that even concepts with sufficient demand might still not be adequate for a valid business case due to incomplete and a so far insufficient critical analysis of the overall operational environment. Second, a so far often unconsidered business model for a Company Shuttle Service is introduced, addressing the problem of scaling up UAM services with a dynamically expandable Business-to-Business (B2B) concept. Third, UAM will be discussed as part of public transport, introducing a business model that is inclusive and in strong line with public demands. Finally, these rather different implementation concepts unlock the space for an open-minded discussion on business models in the field of passenger UAM in general.

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Section: Passenger Uam Business Environmentmentioning

confidence: 99%

Business model options for passenger urban air mobility

2021

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“…[44]). Primarily, high demand stems from agglomerations of commuters traveling between transportation hubs, residential and business districts of a metropolitan area [11]. As those are characterised by a certain density of transport infrastructure and saturation with public/private transport services, pUAM will likely represent an additional, potentially more time efficient mobility offer rather than filling accessibility gaps in urban transportation systems.…”

Section: Vertiport Placementmentioning

confidence: 99%

“…Business cases that are explicitly considered in the analysis are inner-city commutes and pUAM as linkage between city and periphery, e.g., satellite cities, suburban or rural areas [11]. Any service provision is thereby dependent on dedicated ground infrastructure for passenger access and egress, so called vertiports.…”

Section: Introductionmentioning

confidence: 99%

Social Sustainable Urban Air Mobility in Europe

Biehle

2022

Sustainability

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The first step to steer passenger Urban Air Mobility (pUAM) towards the necessity of sustainability is to understand its impact on our urban transportation systems. This research emphasises the social footprint of passenger drones in scheduled operation as an early business model in European Functional Urban Areas. The literature review is guided by the corresponding Sustainable Urban Mobility Indicators (SUMI). The prospective impact which the introduction of pUAM has on the evaluation of European transportation systems regarding their affordability for the public, their inclusivity for mobility-impaired groups, their accessibility to commuters and the level of customer satisfaction is analysed. Furthermore, the impact of pUAM on the perceived quality of public urban space is examined. Results indicate the overall social footprint of passenger drones in European transport systems to be negative. Early market pUAM may lead to an unbalanced distribution of potential benefits, with services tailored to address only a limited number of citizens. Highlighting pathways for a societal benefiting technology, recommendations are provided for urban planning and city development.

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“…Research topics related to UAM have been discussed in various fields including vehicle design, regulations, and infrastructure [13]. However, although consideration of users is indispensable to the market's success, relevant research is still limited [12]. Even if the technological developments are completed, many hurdles in adopting UAM as a means of urban transportation is expected because using skyways is an unfamiliar experience to people.…”

mentioning

confidence: 99%

“…For example, safety concerns have been indicated as the most important issue in user acceptance of UAM [1,2,5,6,10]. Other issues, such as noise and privacy concerns in UAM are considered to be potential barriers for UAM to be adopted as a public transportation [11,12]. From the service aspects, travel time including waiting and access time influences the use intention of UAM [7,13].…”

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confidence: 99%

The 1st Workshop on User Experience in Urban Air Mobility: Design considerations and issues

Kim

Lim

Lee

et al. 2021

13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

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Urban Air Mobility (UAM) is beginning to gain attention as an expansion of the current provided transportation. However, the unfamiliarity of air transport can make the users reluctant to try these distinctive experiences. Thus, in this workshop, we are going to present the current state of the UAM research trend and encourage participants to discuss in-depth and share the User Experience (UX) considerations for designers and developers of the technology. The aim of the workshop is to discuss potential issues and expected challenges for the introduction of UAM into the transportation system. We expect to share our understanding of UAM with experts in automotive fields and establish future research directions. CCS CONCEPTS• Hardware; • Emerging technologies; • Analysis and design of emerging devices and systems;; • Human-centered computing; • Human computer interaction (HCI); • HCI design and evaluation methods; • User studies;

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Identifying Demand and Acceptance Drivers for User Friendly Urban Air Mobility Introduction

Cited by 17 publications

References 50 publications

Business model options for passenger urban air mobility

Business model options for passenger urban air mobility

Social Sustainable Urban Air Mobility in Europe

The 1st Workshop on User Experience in Urban Air Mobility: Design considerations and issues

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