2015
DOI: 10.1145/2700481
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Identifying Authorities in Online Communities

Abstract: Several approaches have been proposed for the problem of identifying authoritative actors in online communities. However, the majority of existing methods suffer from one or more of the following limitations: (1) there is a lack of an automatic mechanism to formally discriminate between authoritative and nonauthoritative users. In fact, a common approach to authoritative user identification is to provide a ranked list of users expecting authorities to come first. A major problem of such an approach is where to… Show more

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Cited by 46 publications
(37 citation statements)
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“…IDM-CTMP [78] ? Parameterless mixture [14] ? Table 1: Classification of measures in order of appearance in the article.…”
Section: Topical-sensitivementioning
confidence: 99%
“…IDM-CTMP [78] ? Parameterless mixture [14] ? Table 1: Classification of measures in order of appearance in the article.…”
Section: Topical-sensitivementioning
confidence: 99%
“…If a community member has stayed for longer duration, the mutual trust demonstrated by fellow colleagues, assignment of duties, and their status improves [25]. Such behavior is also visible in community question-answering (CQA) forums [52] [53]. An earlier study defines the duration feature for forum analysis, merely with the help of the date of the first message posted [17].…”
Section: Expertise Based On Forum Featuresmentioning
confidence: 99%
“…Leaders are largely subject to moderate to high levels of credibility, because it signals highly dynamic community behavior [27] [51] [53]. A good amount of contribution indicates increased community activity and helps to build trust and reputation among other community members.…”
Section: Expertise Based On Forum Featuresmentioning
confidence: 99%
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“…First, according to the data, there was no evidence that any particular group took on the role of authority. Secondly, the tendency of less knowledgeable groups to give advice on behaviour (promote password change when this was not the first step to a solution) suggests that establishing a voice of authority, representing the most knowledgeable experts, may be helpful to raise awareness and suggest action (see recent work on identifying authoritative actors by online communities by Bouguessa and Romdhane, 2015). And third, given the connections that marketing and entrepreneurs appear to foster (at least in this paper's dataset), these may also be suitable target groups to disseminate information, in addition to the press.…”
Section: Discussionmentioning
confidence: 99%