Identifying and ranking the factors affecting the quality of virtual education during COVID-19 crisis using DANP technique

Abstract

Aim: Education and technology are the key indicators that should be taken into account during the infectious pandemic of human society with Covid-19. Preventing scientific and educational gaps requires recognition of the present problems, modifying necessary conditions and improving the quality of education, which lead to the durability and consistency of the country's scientific strength. Methods:The present study was a cross-sectional quantitative research in terms of applied purpose, descriptive method and the nature of the data. The statistical sample consisted of 10 professors familiar with virtual education with at least ten years of experience in Hormozgan University of Medical Sciences. They were selected through purposeful sampling in the form of snowballs. A DANP-based questionnaire was used to collect the data. The incompatibility rate of the questionnaires was 0.03 and their reliability was confirmed. The collected data were analyzed by Excel software. Results:The results revealed that the most effective factors of improving the quality of virtual education in Hormozgan University of Medical Sciences are activists of electronic knowledge and skills with a weight of 0.12, organizational support with a weight of 0.105, and infrastructure and system quality with a weight of 0.103. Conclusion:Organizational factors, education and technology are more important than individual factors. Therefore, managers' and decision-makers' efforts in this area can play a significant role to achieve the desired goals.