Identifying and ranking critical success factors for digital court
Narges Farzaneh Kondori,
Saeed Rouhani
Abstract:PurposeIn the digital age, courts need to be able to provide their services faster, more efficiently and less costly. Disruptive technologies like artificial intelligence can transform courtroom services in completely new ways. This study aims to investigate and rank the critical success factors of digital courts.Design/methodology/approachThe literature of digital court and the factors influencing its success have been reviewed and a framework consisting of 26 factors in seven categories was designed. These f… Show more
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