Identifying and prioritising operational performance indicators of the Ethiopian leather industry

Addis, Sisay; Dvivedi, Akshay; Beshah, Birhanu

doi:10.1504/ijpqm.2017.087305

Cited by 9 publications

(10 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Previous studies revealed that the nature of problems is multifaceted that seem to explain the underperformance of the industry (Addis, Dvivedi and Abebe, 2017). Apart from dozens of issues, quality-related problems have been identified as the stumbling block for the development of MIE (Addis, Dvivedi and Beshah, 2017), and sometimes the challenge is referred as "low-quality trap" (Altenburg, 2010, p. 9). It is also justified that quality will remain as the future challenges of competitiveness for organizations in Ethiopia (Beshah and Kitaw, 2014).…”

Section: Introductionmentioning

confidence: 99%

An exploration of quality management practices in the manufacturing industry of Ethiopia

Addis

2019

TQM

Self Cite

View full text Add to dashboard Cite

Purpose Total quality management (TQM) has long been viewed as a strategy to attain business excellence. However, it is relatively a new concept in the context of emerging economies. Particularly, this is far beyond the reality in the context of African countries, in general. The purpose of this paper is to study the current state of TQM implementation in the manufacturing industry of Ethiopia (MIE). The study also focuses on several comparisons, between large and medium companies, and ISO and non-ISO companies with regard to the adoption of TQM practices. Design/methodology/approach The study draws on top- and middle-level managers from sample companies. Data were collected using a structured survey questionnaire. After testing scale reliability and validity, descriptive and factor analysis were used for the data analysis. Findings The findings, in general, indicated that Ethiopian manufacturers have implemented TQM at a moderate level (grand mean value of 2.86 on 0–5 scale). It is revealed that ISO companies are significantly adopted TQM practices than non-ISO companies, whereas no difference was found between large and medium companies. Originality/value Given the importance of understanding TQM and paucity of research on the topic in Ethiopia, the study provides practical insights and groundwork that can guide practitioners to understand the drivers of TQM in the region. Particularly, the study is useful to plan corrective actions on practices that are likely to obstruct TQM implementation in the MIE. Moreover, the study adds to the empirical literature that may yield important insights on TQM for under-researched emerging economies, particularly for the eastern part of Africa, where nations share similar cross-cultural norms, economic, social and ethnic settings.

show abstract

Section: Introductionmentioning

confidence: 99%

An exploration of quality management practices in the manufacturing industry of Ethiopia

Addis

2019

TQM

Self Cite

View full text Add to dashboard Cite

show abstract

“…A few studies turned their attention to KPIs related to the leather industry, automobile industry, and healthcare, as well as looking at the pressures of sustainable manufacturing, but surprisingly study related to the leather products industry was missing. Addis, Dvivedi, and Beshah (2017) performed an analysis of the operational performance indicators in the background of Ethiopian leather industry using the customer preference rating approach. The study identified five key operational performance indicators that have high influence on the production performance of the Ethiopian leather industry.…”

Section: Literature Reviewmentioning

confidence: 99%

An investigation of key performance indicators for operational excellence towards sustainability in the leather products industry

et al. 2020

View full text Add to dashboard Cite

Operational excellence refers to a mixed management structure that enhances the productivity of an industry by exercising the best practices and efforts for continuous improvement. In order to achieve sustainability, operational excellence initiatives are practiced by different organizations. The intent is to investigate how to perform the practices of operational excellence towards sustainability in industries. In the existing literature, some studies investigated key performance indicators (KPIs) for other domains that are not readily applicable in the background of an emerging economy, principally for the leather products industry. To fulfill these research gaps, this study contributes to the operational excellence literature by recognizing the KPIs of operational excellence towards sustainability by examining the peer-reviewed scientific articles and through expert's suggestions. The identified KPIs are segregated into six dominant categories and 27 sub-KPIs in the field of leather products industry. Further, the prioritization of the KPIs is established by adopting the best-worst method (BWM), which involves simple pairwise comparison matrices compared with other multicriteria decision making techniques. The findings indicate that the KPIs under the "Management" category are at the highest priority. It is anticipated that the results originated from the study will support the expert's to appropriately recognize the significant KPIs and drop insignificant KPIs for successful operational excellence towards sustainability practices in the supply chain of the emerging economy.

show abstract

“…However, its contribution to the national economy so far is lesser compared to its resource potentials (Gebeyehu, 2014). Apart from dozens of issues, high rates of turnover and low labor productivity are mentioned as seriously constraining factors for the development of the industry (Altenburg 2010;Addis et al, 2017a). Also, quality related issues in the LPMI of Ethiopia are mainly attributed to extensive human resource problems (Gebeyehu, 2014).…”

Section: The Case Studymentioning

confidence: 99%

Exploring the Underlying Dimensions of Job Satisfaction in Quality Management Practices

Addis¹

2019

IEL

View full text Add to dashboard Cite

Humans issues involved in quality management are an important determinant of operational performance as it is crucial for quality improvement. Accordingly, the relationships between quality management (QM) and job satisfaction (JS) have recently received an attention in the QM literature. However, the available researches tried to study such relationships by merely relating their respective factors, obtaining critically dispersed findings and contributing in fragmented knowhow about the issue. The main objective of the present study is to examine the mechanics of relationships between QM & JS and create understandings on how one is constituted within the corpus of the other. A case study was carried out in the manufacturing organizations of Ethiopia. Data triangulation was used in the form of questionnaire survey and focus group interviews of shop floor workers. The study identified the underlying dimensions that are believed to realize JS. All of the dimensions were crosschecked with the fundamental ideas in the QM theory and shown to be constituted in it. It augments the existing understanding of the connection between QM and JS. Through the increased knowledge from this study, managers can maximize organizational gains via human resource perspectives.

show abstract

Identifying and prioritising operational performance indicators of the Ethiopian leather industry

Cited by 9 publications

References 0 publications

An exploration of quality management practices in the manufacturing industry of Ethiopia

An exploration of quality management practices in the manufacturing industry of Ethiopia

An investigation of key performance indicators for operational excellence towards sustainability in the leather products industry

Exploring the Underlying Dimensions of Job Satisfaction in Quality Management Practices

Contact Info

Product

Resources

About