Identifying Accessibility Barriers in Heritage Museums: Conceptual Challenges in a Period of Change

Papadimitriou, Nikolas; Plati, Marina; Markou, Eleni; Catapoti, Despina

doi:10.1111/muse.12134

Cited by 13 publications

(11 citation statements)

References 40 publications

(37 reference statements)

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“…The production of meaning through the active interaction of different users and heritage institutions in digital platforms, is considered one of the most important changes brought by digital media (Theodosiou&Papadaki, 2018).At the same time the numbers of Greek visitors in museums are decreasing, a significant factor of which is the changing structure of Greek society due to the severe recession: there is a rapid marginalization of people (10 % of the population) based on ethnicity (such as migrants) and low income. Here we should add communities with special needs and capacities, which require different types of access to heritage sites (Papadimitriou et al, 2016). As a result, a growing number of the Greek population cannot follow "the cultural expression and activities that take place in museums and arts institutions" (Garezou&Keramidas, 2017, pp.…”

Section: Resultsmentioning

confidence: 99%

ICT and Cultural Heritage in Greece and Cyprus: A critical overview of current postgraduate curricula

Catapoti

Nikolaou

Andriopoulou

2020

CICMS

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One of the most fundamental shifts in the cultural heritage sector, is to be found at the intersection established over the past years, between heritage management and the rapidly growing field of digital technology. In the wake of these developments, the striking majority of professionals in the heritage sector are faced with the challenge of integrating ICT technologies in various workings, functions and purposes of their field (i.e. preservation, restoration, recording, analysis, interpretation, publication, exhibition). At the same time, digital technologies are becoming an integral part of cultural management (project management, event management, collection management etc) but also of cultural communication and public outreach. The analytical significance of this project stems mainly from the fact that it constitutes the first systematized attempt to chart (both quantitatively and qualitatively) all postgraduate programs of study on cultural heritage that are available at present across Departments and Universities in both Greece and Cyprus. The combination of qualitative and quantitative analysis of heritage studies curricula in both countriesalso provides us with an elaborated and refined picture of the professional skills promoted by different academic curricula as regards ICT skills and their implementation in heritage studies. As such, this mapping enterprise can be a useful tool for analytically appreciating the connection between curriculum content andjob requirements and by extension, act as a starting point for creating a sustainable model of synergy between heritage studies and ICT in Greece and Cyprus for the next decades.

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Section: Resultsmentioning

confidence: 99%

ICT and Cultural Heritage in Greece and Cyprus: A critical overview of current postgraduate curricula

Catapoti

Nikolaou

Andriopoulou

2020

CICMS

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“…One of the innovations brought to museums' exhibitions by the development of the web environment is the possibility to promote a multisensory multimedia activity, with almost unlimited information connections, an aspect that can contribute to the emotional experience and the sense of "being present" of the visitor (Nubani & Öztürk, 2021;Sylaiou et al, 2010). In contrast, museums often offer a limited experience in exploring different media and must reflect on the dependence of a single sensory stimulation, usually visual, and written communication, to interact with audiences (Papadimitriou et al, 2016). Thus, part of this indicator aims to assess the diversity of these actions.…”

Section: Accessibility Indicators For Online Exhibitions and Museumsmentioning

confidence: 99%

El desarrollo de indicadores de accesibilidad para el análisis de exposiciones online: un camino para la inclusión social en las actividades de los museos

Marinho

Rocha

2022

CIMED22 - II Congreso Internacional De Museos Y Estrategias Digitales

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Las desigualdades sociales provocadas por el bienestar, las opresiones raciales y geográficas a menudo determinan si una persona tiene la posibilidad y la motivación de visitar museos. Las barreras de accesibilidad también añaden otra capa de distancia entre los museos y las personas con discapacidad. Aunque muchos museos han mostrado un esfuerzo por proporcionar un espacio físico accesible, los aspectos comunicacionales y actitudinales del acceso están menos presentes, un tema preocupante, especialmente cuando se consideran las actividades online. Ante la inseguridad sanitaria provocada por la pandemia del Covid-19, los museos y exposiciones online se suman a las posibilidades de crear y mantener diferentes públicos. Por lo tanto, debemos establecer métodos y herramientas para proporcionar un espacio museístico online accesible para que las personas de diferentes orígenes, incluidas las personas con discapacidades, puedan experimentar una visita remota sin barreras. En este contexto, nuestro objetivo principal en esta presentación es introducir el proceso de desarrollo de la herramienta analítica "Indicadores de accesibilidad para las exposiciones y museos online", con un enfoque específico en las particularidades de los museos online y discutir su usabilidad como marco teórico y práctico. El instrumento fue adaptado de las directrices internacionales, las Directrices de Accesibilidad de Contenido Web (WCAG 2.1) y la información recopilada en la literatura sobre accesibilidad en entornos online y en museos. El trabajo de Inacio (2017), con mayor desarrollo de Norberto Rocha et al. (2020, 2021), llevó a la publicación de indicadores de accesibilidad y su aplicación para investigar los museos físicos y la experiencia de los visitantes con discapacidad. Aunque identificamos aspectos comunes de la accesibilidad en los museos físicos y online, entendemos que las especificidades de las exposiciones online deben cubrirse. La estructura de los indicadores de accesibilidad para las exposiciones online se compone de tres indicadores, cada uno con dos atributos. El primero, "Diseño y navegabilidad", con los atributos "Comodidad, seguridad y flexibilidad de navegación" y "Flexibilidad de acceso, manipulación y presentación", se refiere a la estructura de la plataforma de la exposición online y la acción de desplazarse. El segundo, "Actitudinal", con los atributos "Prácticas inclusivas, recepción y acogida" y "Política institucional", se refiere a los esfuerzos realizados por la institución para incluir tanto a los visitantes como a los profesionales con discapacidad. El tercero, "Comunicacional", con los atributos "Comunicación y difusión a un público amplio" y "Medios de comunicación y recursos diversos para una comunicación plural", se refiere a aspectos informativos e instructivos tanto internos como externos a la exposición en línea. Juntos, creemos que estos indicadores, como herramienta, pueden proporcionar una referencia a la creación, actualización y análisis de exposiciones online, con el objetivo de mejorar el acceso a los museos y la educación para un público variado.

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“…In the context of memorable and satisfactory visitor with disabilities experiences, barriers are defined as all obstacles, whether physical [48] sensory [49], cultural, or social [21,50], that limit or impede people's ability to use products, services, and environments [51].…”

Section: Barriers To the Memorable Inclusive Experiencementioning

confidence: 99%

Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum

Chiscano

Jiménez‐Zarco

2021

Sustainability

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In the field of cultural tourism, museums have been pioneers in focusing on visitors with disabilities. They have used inclusive orientation to offer the kind of memorable and satisfying experiences that are so beneficial to a group at constant risk of social exclusion. Their task is made more difficult, however, by visitors’ perception of barriers to inclusion, and identification therefore becomes a priority at the strategic level. Based on this idea, the present study analyzes experiences from two tours of the CosmoCaixa Barcelona museum by 32 people with disabilities (PwD). The use of ethnographic techniques and post-experience interviews shows how, despite the legal framework in relation to people with disabilities, hospitality managers find it difficult to put this framework into practice and cater to the needs of this segment of the population. Two factors become particularly clear: the difficulties experienced by museum staff in identifying people with disability, and museum managers’ lack of training and knowledge of the wants and needs of people with disabilities. Academic and strategic recommendations for museum managers are provided at the end of the article.

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Identifying Accessibility Barriers in Heritage Museums: Conceptual Challenges in a Period of Change

Cited by 13 publications

References 40 publications

ICT and Cultural Heritage in Greece and Cyprus: A critical overview of current postgraduate curricula

ICT and Cultural Heritage in Greece and Cyprus: A critical overview of current postgraduate curricula

El desarrollo de indicadores de accesibilidad para el análisis de exposiciones online: un camino para la inclusión social en las actividades de los museos

Towards an Inclusive Museum Management Strategy. An Exploratory Study of Consumption Experience in Visitors with Disabilities. The Case of the CosmoCaixa Science Museum

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