2021
DOI: 10.1155/2021/2847646
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Identification of Key Influencing Factors of User Experience of Mobile Reading APP in China Based on the Fuzzy-DEMATEL Model

Abstract: With the rapid development of the mobile Internet, mobile reading has transcended the limitation of time and space, becoming an indispensable part of people’s living and learning. As the direct service object of mobile reading APP, users’ subjective use experience is decisive in the success or failure. It is of great significance to identify the key influencing factors of user experience of mobile reading APP. It is conducive not only to improving users reading experience and increasing users stickiness but al… Show more

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Cited by 5 publications
(10 citation statements)
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“…At the dimension level, the cause factors are “Information Quality” ( C 2 ) and “System Quality” ( C 1 ), showing that these factors are more inclined to affect other factors. This indicates that system and information quality are the basic components of an APP and should be primarily considered during APP building, which aligns with Zhang [ 45 ]. Notably, “Information Quality” ( C 2 ) was found to have an overall effect on improving the effectiveness of home nursing mobile APP.…”
Section: Discussionsupporting
confidence: 65%
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“…At the dimension level, the cause factors are “Information Quality” ( C 2 ) and “System Quality” ( C 1 ), showing that these factors are more inclined to affect other factors. This indicates that system and information quality are the basic components of an APP and should be primarily considered during APP building, which aligns with Zhang [ 45 ]. Notably, “Information Quality” ( C 2 ) was found to have an overall effect on improving the effectiveness of home nursing mobile APP.…”
Section: Discussionsupporting
confidence: 65%
“…In the “System Quality” ( C 1 ) criteria, “Stability” ( C 15 ) was the main influence criterion. Stability refers to fewer accidents in the process of use to ensure the normal operation of the software [ 45 ]. Therefore, it should be the first factor to consider in APP construction.…”
Section: Discussionmentioning
confidence: 99%
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“…With the rapid development of information and communication technology (ICT), the widespread use of mobile devices has changed reading as a practice, which can now take place anytime and anywhere. Mobile reading, which has been inevitably taking over the mainstream existing reading methods [1] is viewed as a promising pathway to reading with sustainable education goals [2]. The use of mobile devices for reading refers to the use of mobile terminals (e.g., tablet computers, e-book readers, smartphones, etc.)…”
Section: Introductionmentioning
confidence: 99%