2009
DOI: 10.1016/j.amc.2009.07.059
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Identification of interrelationship of key customers’ needs based on structural model for services/capabilities provided by a Semiconductor-Intellectual-Property Mall

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Cited by 30 publications
(16 citation statements)
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“…Hence, it is an applicable and useful tool to analyze the interdependent relationships among factors in a complex system and rank them for long-term strategic decision making and indicating improvement scopes. The formulating steps of the classical DEMATEL can be summarized as follows [8][9][10].…”
Section: Methodsmentioning
confidence: 99%
“…Hence, it is an applicable and useful tool to analyze the interdependent relationships among factors in a complex system and rank them for long-term strategic decision making and indicating improvement scopes. The formulating steps of the classical DEMATEL can be summarized as follows [8][9][10].…”
Section: Methodsmentioning
confidence: 99%
“…Tsai and Chou (2009) employed DEMATEL to establish a selection model for evaluating the management systems for sustainable development in small and medium enterprises. This method can improve understanding of the specific problematique, the cluster of intertwined problems, and contribute to identification of workable solutions by a hierarchical structure (Hsu et al, 2007;Tsai and Chou, 2009;Li and Tzeng, 2009;Shieh et al, 2010). Unlike the traditional techniques such as analytic hierarchy process with the assumption that elements are independent (Wu and Tsai, 2011), this method, one of the structural modeling techniques, can identify the interdependence among the elements of a system through a causal diagram using digraphs to portray the basic concept of contextual relationships and the strengths of influence among the elements (Wu and Lee, 2007;Wu et al, 2010;Kim, 2006).…”
Section: Dematel Methodology and Its Application At Xyz Firmmentioning
confidence: 99%
“…The results indicated that Managers' Learning and Growth Perspective was the most important factor. Thus, we concluded that financial professionals cannot just be good at crunching numbers; they must also be able to communicate their knowledge with effective speaking, writing, and presentation skills (Li and Tzeng, 2009;Liaw et al, 2011). The people skills needed to succeed as a financial professional include understanding different personality types, listening, asking the right questions, resolving conflicts, educating others, and counseling clients.…”
Section: Conclusion and Remarksmentioning
confidence: 97%