Identification of E-Maintenance Elements and Indicators that Affect Maintenance Performance of High Rise Building: A Literature Review

Abstract

There are still many high-rise building managements that carried out in a conventional method and do not involve the latest ICT. So that the maintenance implementation is not running effective and efficient which causes the maintenance performance of the building is not optimal. Therefore, it is necessary to identify elements and indicators that can be used to evaluate the implementation of e-maintenance in high-rise buildings in terms of both effectiveness and efficiency. This study aims to identify the elements and indicators in the implementation of e- maintenance that affect the performance of maintaining high-rise buildings using the literature study and Delphi methods. First, the elements and indicators were obtained by the literature study and then were validated by the experts. As for the research produced five elements that affect the performance of high-rise building maintenance, those are maintenance policies (planning and development, implementation, systems, and improvement): 15 indicators; WBS (scope and value): 7 indicators; guidelines (procedures and methods, program, tools and equipment): 11 indicators; information systems (organization, management, information technology): 15 indicators, and BIM (utilities, information, functional, technical, and organizational/legal criteria): 9 indicators. The building maintenance performance obtained (failure rate, downtime, cost, and service quality) consists of 14 indicators.

Railway Infrastructures E-Maintenance Systems: A Literature Review

“…• Regulation: regulation is a fundamental instrument to support the e-maintenance system. Regulation has a significant impact in the implementation of e-maintenance [35][36].…”

“…• Strategy: maintenance digitization can change maintenance working practices [34] which will influence the maintenance strategy and guidelines based on the appropriate type to be carried out, such as preventive maintenance or time based maintenance, predictive maintenance or condition based maintenance, and corrective maintenance or failure based maintenance. In forming the maintenance strategies needs to be based on the work breakdown structure (WBS) [35][36][37][38], due to being able to improve accuracy both when planning schedules and costs as well as when identifying risks that may occur. Likewise work breakdown structure (WBS) which decomposes the e-maintenance business processes into activities can help the organization to develop their units [39].…”

“…A lot of innovative components are already available to be integrated in an e-maintenance infrastructure, e.g. web-based information system [38][39], [41][42], computerized maintenance management system (CMMS) [39], building information modelling (BIM) [35][36][37][38], [41], geographic information system (GIS) [41][42], sensors [39], [42], etc.…”