ICT in Logistics as a Challenge for Mature Workers. Knowledge Management Role in Information Society

Wróbel-Lachowska, Magdalena; Wiśniewski, Zbigniew; Polak-Sopińska, Aleksandra; Lachowski, Robert

doi:10.1007/978-3-319-60828-0_18

Cited by 6 publications

(7 citation statements)

References 1 publication

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“…As far as employees' educational level is concerned, Logistics 4.0 requires at its base a certain level of digital education. The development of human skills is one of the main requirements to maintain competitiveness (Krishnan and Wahab, 2019; Wrobel-Lachowska (Woschank and Pacher, 2020a) and a combination of scientific, industry-specific, and firm-related capabilities should be promoted (Wrobel-Lachowska et al, 2018). Some scholars have investigated the learning process and suggested specific methods in the context of logistics engineering education, seeking to guarantee comprehensive training, characterized by both a theoretical and practical approach (Nazir et al, 2019;Woschank and Pacher, 2020b).…”

Section: Influencing Factors (Rq1)mentioning

confidence: 99%

Logistics 4.0 in warehousing: a conceptual framework of influencing factors, benefits and barriers

Perotti

Santacruz

Bremer

et al. 2022

IJLM

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PurposeIn the last decade, the Industry 4.0 paradigm had started to rapidly expand to the logistics domain. However, Logistics 4.0 is still in an early adoption stage: some areas such as warehousing are still exploring its applicability, and the technological implementation of this paradigm can become fuzzy. This paper addresses this gap by examining the relationship among influencing factors, barriers, and benefits of Logistics 4.0 technologies in warehousing contexts.Design/methodology/approachStarting from a Systematic Literature Review (SLR) approach with 56 examined documents published in scientific journals or conference proceedings, a conceptual framework for Logistics 4.0 in warehousing is proposed. The framework encompasses multiple aspects related to the potential adopter’s decision-making process.FindingsInfluencing factors toward adoption, achievable benefits, and possible hurdles or criticalities have been extensively analyzed and structured into a consistent picture. Company’s digital awareness and readiness result in a major influencing factor, whereas barriers and criticalities are mostly technological, safety and security, and economic in nature. Warehousing process optimization is the key benefit identified.Originality/valueThis paper addresses a major gap since most of the research has focused on specific facets, or adopted the technology providers’ perspective, whereas little has been explored in warehousing from the adopters’ view. The main novelty and value lie in providing both academics and practitioners with a thorough view of multiple facets to be considered when approaching Logistics 4.0 in logistics facilities.

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Section: Influencing Factors (Rq1)mentioning

confidence: 99%

Logistics 4.0 in warehousing: a conceptual framework of influencing factors, benefits and barriers

Perotti

Santacruz

Bremer

et al. 2022

IJLM

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“…In terms of social performance, the adoption of Logistics 4.0 tends to delegate physical tasks performed by humans (e.g. driving, picking, packing, loading and collecting data) to computers and automatic devices (Wrobel-Lachowska et al, 2018). People are no longer the main mechanisms in the operational process; rather, they increasingly shift to roles controlling machines or devices that perform logistics activities (Rakyta et al, 2016).…”

Section: Bij 2810mentioning

confidence: 99%

“…Thus, sustainable logistics providers must focus on employee development to enable them to handle new technologies. Nevertheless, Wrobel-Lachowska et al (2018), who employ empirical data-collection methods to analyse the need for ICT competencies among workers in logistics companies in Poland, note that mature workers learn to use new technologies more slowly than do their younger colleagues. They are also generally less willing to adapt to new working procedures.…”

Section: Bij 2810mentioning

confidence: 99%

“…Despite these concerns, automated and intelligent systems can entail additional advantages in the social dimension. A number of studies (Thoben et al, 2017;Wrobel-Lachowska et al, 2018;Ga sov a et al, 2017;Ejsmont et al, 2020;Ghobakhloo, 2020;Bai et al, 2020) remark that these systems, while facilitating the replacement of humans with machines, also ensure the safety of workers on the shop floor by detecting a heightened risk of accidents (e.g. when a worker strays into a restricted area) and automatically halting the machines.…”

Section: Bij 2810mentioning

confidence: 99%

“…According to the literature, Logistics 4.0 promotes greater transparency or supply chain visibility, increases traceability of materials and products across the supply chain, improves integrity control capability, enhances customer service, enhances operating and decisionmaking efficiency and lowers storage and operation costs (Hofmann and R€ usch, 2017;Maslari c et al, 2016;Thoben et al, 2017;Barreto et al, 2017;Rakyta et al, 2016;Wrobel-Lachowska et al, 2018;Ejsmont et al, 2020). However, due to an increased awareness of environmental issues, energy scarcity and social responsibility, customers and stakeholders must now pay attention not only to time, cost and efficiency but also to environmental and social impacts along the entire supply chain (Ferreira et al, 2016;Maslari c et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

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The impact of Logistics 4.0 on corporate sustainability: a performance assessment of automated warehouse operations

Nantee

Sureeyatanapas

2021

BIJ

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PurposeThe purpose of this study is to gain a better understanding of the impacts of Logistics 4.0 initiatives (focusing on automated warehousing systems) on the economic, environmental and social dimensions of firms' sustainability performance. To achieve this objective, a new framework for the assessment of sustainable warehousing in the 4.0 era is developed.Design/methodology/approachThe framework, developed via the item-objective congruence index, Q-sort method and interviews with experts, is employed to assess performance changes through management interviews in two warehousing companies after the implementation of automation technologies.FindingsMost aspects of both companies' sustainability performance are considerably improved (e.g. productivity, accuracy, air emission, worker safety and supply chain visibility); however, the outcome for some criteria might be worsened or improved depending on each company's solutions and strategies (e.g. increasing electricity bills, maintenance costs and job losses).Practical implicationsThe findings provide insight into the effective implementation of warehousing technologies. The proposed framework is also a valid and reliable instrument for sustainability assessment for warehousing operators, which companies can utilise for self-assessment.Originality/valueThis paper contributes to establishing a body of literature that explores the previously unclarified effects of Logistics 4.0 on firms' sustainability performance. The proposed framework, which captures critical concerns of corporate sustainability and technological adaptation, is also the first of its kind for warehouse performance assessment.

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Computer-Aided Occupational Risk Assessment of Physical Workload in the Logistics 4.0

Mączewska

Polak-Sopińska

Wiśniewski

2019

Advances in Intelligent Systems and Computing

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ICT in Logistics as a Challenge for Mature Workers. Knowledge Management Role in Information Society

Cited by 6 publications

References 1 publication

Logistics 4.0 in warehousing: a conceptual framework of influencing factors, benefits and barriers

Logistics 4.0 in warehousing: a conceptual framework of influencing factors, benefits and barriers

The impact of Logistics 4.0 on corporate sustainability: a performance assessment of automated warehouse operations

Computer-Aided Occupational Risk Assessment of Physical Workload in the Logistics 4.0

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